Jannata Bin Mohamed Sulaimi
Summary
Dynamic Operations Manager with a proven track record at Amspec Singapore, enhancing efficiency and profitability through strategic process improvements and effective team leadership. Skilled in inventory management and problem-solving, I successfully negotiated vendor contracts, reducing costs while boosting service delivery standards and client satisfaction.
Overview
15
15
years of professional experience
Work History
Operations Manager
Amspec Singapore Testing Services Pte Ltd
03.2023 - Current
- Assisted in coordinating daily operations and logistics to ensure smooth workflow
- Learned safety protocols and operational procedures to maintain a secure work environment
- Supported inventory management by tracking stock levels and organizing supplies
- Contributed to process improvements by identifying inefficiencies in current workflows
- Collaborated with team members to enhance communication and streamline tasks
- Participated in team meetings, providing input on improving service delivery standards
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Business Manager
Bureau Veritas Pte Ltd
06.2021 - 02.2023
- Developed and implemented operational strategies to enhance team productivity and efficiency.
- Managed daily business operations, ensuring alignment with organizational goals and objectives.
- Conducted regular performance evaluations, providing constructive feedback to team members for continuous improvement.
- Streamlined communication processes between departments, fostering collaboration and information sharing.
- Analyzed market trends to inform strategic decision-making and optimize resource allocation.
- Enhanced customer service protocols, resulting in improved client satisfaction ratings and retention rates.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Operations Executive
Saybolt Singapore Pte Ltd
02.2018 - 03.2021
- Streamlined operational workflows, enhancing efficiency and reducing turnaround times.
- Implemented process improvements, resulting in consistent quality and reliability in service delivery.
- Facilitated training sessions for new staff, promoting knowledge sharing and team integration.
- Coordinated cross-departmental communication to ensure alignment on project goals and timelines.
Surveyor
CCIC Singapore Pte Ltd
10.2010 - 04.2018
- Performed field calculations to complete assessments.
- Conducted comprehensive inspections of petroleum products to ensure compliance with industry standards and regulations.
- Collaborated with clients to assess quality control measures and improve inspection processes.
- Trained junior inspectors on safety protocols and inspection techniques to enhance operational efficiency.
- Improved the quality of inspection reports by providing clear and concise documentation of findings and recommendations.
- Increased efficiency in petroleum sample analysis by implementing advanced testing techniques.
- Maintained up-to-date knowledge of industry regulations, ensuring full compliance during all inspections.
Education
No Degree - Aerospace Engineering
Institute Of Technical of Education
ITE WEST (Balestier)11-2007
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Inventory management
- Operations oversight
- MS office
- Inventory control
- Strategic planning
- Client relations
Timeline
Operations Manager
Amspec Singapore Testing Services Pte Ltd
03.2023 - Current
Business Manager
Bureau Veritas Pte Ltd
06.2021 - 02.2023
Operations Executive
Saybolt Singapore Pte Ltd
02.2018 - 03.2021
Surveyor
CCIC Singapore Pte Ltd
10.2010 - 04.2018
No Degree - Aerospace Engineering
Institute Of Technical of Education
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