Janna Nguyen

Executive, Special Projects (Jul 2022 - Nov 2023)

• Led product and sales training for recruits and consultants, creating tailored materials from sales experience.
• Managed schedules and monitored performance of Education Associates at events to ensure effective marketing.
• Key player in recruitment, interviewing, and selecting Education Associates to drive growth.
• Conducted market research to support successful B2B implementations and global expansion.
• Designed training programs to foster continuous learning and excellence in sales and marketing.

Senior Education Consultant (Feb 2021 - June 2022)

• Served as an Education Consultant while actively recruit to grow the sales team.
• Recruited and managed a three-member team, overseeing daily operations and boosting sales performance.

Education Consultant (Nov 2019 - Jan 2021)

• Exceeded monthly KPIs by enhancing sales skills and engaging customers at events to drive leads.
• Scheduled appointments via database outreach and cold-calling to optimize engagement.
• Secured successful outcomes through skilled negotiation and post-sale care, boosting satisfaction and retention.

• Supported insurance and education roadshows across locations, boosting customer engagement and product awareness.
• Engaged potential clients with clear, impactful product demonstrations to highlight key benefits.

• Club Floor Executive at Intercontinental Hanoi West Lake Hotel and Lotte Hotel, Vietnam (2013-2017), providing VIP guest services, managing check-ins and requests, and maintaining high standards in the club lounge.
• Supervisor at Hawa Group Restaurant, Singapore, managing daily operations and team coordination.