Jan Lester Hernandez
Project Executive
Summary
Experienced Project Executive, adept at leading teams, with great organization, documentation and interpersonal skills. Proficient in document management solutions and customer service delivery. Skilled in SaaS ERP platforms such as Salesforce and Oracle E-Business Suite, performing deployments and providing cloud application support.
Overview
4
4
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Project Executive
Ricoh
Singapore
11.2022 - 05.2023
- Handled 20+ projects simultaneously of Ricoh's top accounts in accordance to contracted scope of work.
- Led projects from requirements gathering, resource assignment, deployment, and project closure.
- Created strategic plans to turn leadership mandates into actionable project plans.
- Evaluated project performance and made proactive adjustments to maintain quality and schedule.
- Monitored project progress, identified risks and took corrective action as needed.
- Supported regional and global projects.
- Coordinated and built impactful relationships with clients, consultants, vendors and internal staff.
Project Coordinator
DXC Technology (Hewlett Packard)
Philippines
12.2020 - 10.2022
- Worked with project managers on 15+ projects concurrently, per quarter since 2020.
- Led the entire initiation process of each project delivery.
- Worked with cross-functional teams in performing essential project processes across all phases of the delivery (Initiation, billing milestone forecasts and actuals, performance review through customer satisfaction survey, closure)
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Conducted process improvements such as streamlining PMO coordination, building team repositories, generating presentation kits and materials.
- Led the onboarding process for new project managers and project coordinators.
- Helped project managers with the documents and tasks required by the PMO.
- Updated project data regularly in the account's directory.
- Contributed to the project delivery quality by providing consultations, reviews, and actionable information, in the form of monthly status reports.
- Reviewed Statement of Works/Amendments for final read and submission to client.
Associate Software Engineer (Oracle)
Accenture
Philippines
08.2019 - 03.2020
- Provided technical and functional support for clients of Oracle E-Business Suite including the following modules: Time & Labor, Project Billing, and Human Resources Management System (HRMS).
- Analyzed and produced workarounds or solutions to resolve service and change requests within the given SLA.
- Coordinated with stakeholders weekly for analysis and resolution on issue reports.
Intern (Salesforce)
Accenture
Philippines
12.2018 - 05.2019
- Developed and customized Visualforce pages and Lightning components using Apex.
- Worked with cross-functional teams to develop declarative and programmatic solution to business requirements within the Salesforce environment.
- Participated in a programming workshop, teaching code to primary students.
Education
Bachelor of Science - Information Technology
Asia Pacific College
Philippines 04.2001 -
Skills
Project Management
Project Coordination
Documentation
Project Scheduling
Scope Definition
Cross-Functional Communication
Customer Relations
Oracle E-Business Suite
Salesforce
Certification
Project Management – Accenture Technology Analyst School
Timeline
Six Sigma - White Belt
12-2023
Project Management - Foundations
12-2023
Project Executive
Ricoh
11.2022 - 05.2023
Project Coordinator
DXC Technology (Hewlett Packard)
12.2020 - 10.2022
Oracle E-Business Suite Bootcamp – Accenture
09-2019
Associate Software Engineer (Oracle)
Accenture
08.2019 - 03.2020
Project Management – Accenture Technology Analyst School
08-2019
Intern (Salesforce)
Accenture
12.2018 - 05.2019
Bachelor of Science - Information Technology
Asia Pacific College
04.2001 -