Janice Ng Long Wei
Administrative
Summary
Accomplished Personal Assistant at Prudential Assurance, adept in event planning and client relations, significantly enhancing workplace efficiency. Expertise in database administration and maintaining professional demeanor underpins success in dynamic environments. Proven track record in leveraging interpersonal skills to foster positive outcomes, with a keen focus on strategic business administration.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Personal Assistant
Prudential Financial
02.2024 - Current
- Coordinated events and functions with attention to detail ensuring successful execution.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Receptionist Administrator
MODE Aesthetics Singapore
02.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
Beauty Advisor
Peony Blush Pte Ltd
06.2022 - 01.2023
- Processed payments, entering sales in register for prompt customer service.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Dental Office Receptionist
First Avenue Dental Surgery Pte Ltd
06.2019 - 07.2020
- Completed patient referrals to other medical specialists.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
Education
Diploma - Psychology
Kaplan Higher Education
Kaplan Higher Education Academy Pte Ltd 01.2021 - 05.2022
NITEC - Business Administration
ITE College Central
Singapore 01.2017 - 12.2018
Skills
Appointment scheduling
Errands
Database administration
Business administration
Calendar Management
Event Planning
Client Relations
Timeline
Personal Assistant
Prudential Financial
02.2024 - Current
Receptionist Administrator
MODE Aesthetics Singapore
02.2023 - 12.2023
Beauty Advisor
Peony Blush Pte Ltd
06.2022 - 01.2023
Diploma - Psychology
Kaplan Higher Education
01.2021 - 05.2022
Dental Office Receptionist
First Avenue Dental Surgery Pte Ltd
06.2019 - 07.2020
NITEC - Business Administration
ITE College Central
01.2017 - 12.2018
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