Jane Pham
Ho Chi Minh City
Summary
Personable and organized individual with keen eye for detail and positive attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
3
3
years of professional experience
Work History
Supervisor in Training
Starbucks, Barista
11.2023 - 07.2025
- Assisted in training new baristas on beverage preparation and customer service standards.
- Maintained operational efficiency by managing inventory levels and restocking supplies.
- Demonstrated adaptability by quickly learning new menu items and seasonal promotions.
Administration Assistant
AUT Library
06.2022 - 04.2023
- Managed daily circulation tasks, ensuring efficient check-out and return processes for library materials.
- Assisted patrons with inquiries and providing resource guidance.
- Organized and maintained library resources, giving easy accessibility for students and faculty.
- Collaborated with staff to develop improved workflows in inventory management systems.
Education
International Tourism College
Auckland08-2021
Skills
- Customer service
- Goal setting
- Administration and reporting
- Multi Tasks
- Scheduling and coordinating
Languages
English (IELTS 7.0)
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Supervisor in Training
Starbucks, Barista
11.2023 - 07.2025
Administration Assistant
AUT Library
06.2022 - 04.2023
International Tourism College