JANE LEE
Singapore
Summary
Banking Product Manager with over 3 years of experience leading Agile teams to design and deliver impactful digital banking and investment suitability solutions across APAC. Expertise in optimizing client journeys, driving regulatory initiatives, and managing end-to-end product lifecycles in highly regulated environments. Adept at using technical skills and data-driven insights to identify process efficiencies, boost client satisfaction, and exceed business goals.
Overview
4
4
years of professional experience
Work History
Product Manager, Digital Banking
UBS Wealth Management
02.2024 - Current
- Spearheading APAC digital banking initiatives, including enhancements to investment news and portfolio quality checks, driving a 30% increase in client usage for HK and SG through content diversification and optimized user journeys
- Collaborating with Agile delivery teams, control functions (Legal, Compliance, Risk), and stakeholders (Product Managers, A&S Channel teams) to ensure regulatory compliance, business alignment, and timely delivery of solutions
- Bridging business and IT by translating complex business requirements into IT specifications for seamless implementation of banking solutions
- Driving continuous improvement by identifying process efficiencies and optimizing digital touchpoints to enhance client satisfaction
- Successfully led the CS integration for HK and SG clients, achieving an 80% increase in product usage through effective client migration strategies
Product Manager, Regulatory and Compliance Solutions
UBS Wealth Management
11.2021 - 02.2024
- Led Agile Scrum teams to manage and prioritize product backlogs, transforming business requirements into actionable deliverables aligned with compliance and regulatory standards
- Partnered with Product Owners and stakeholders to implement product suitability automation solutions, reducing compliance errors and enhancing regulatory adherence
- Oversaw the onboarding of the Monaco booking center to the product suitability engine, expanding system usage and enabling real-time, compliant suitability checks for Monaco client advisors
- Conducted technical analysis of systems and data flows to ensure the seamless execution of digital product initiatives
- Served as Scrum Master, leading daily standups, sprint planning, and retrospectives to optimize team productivity and ensure project milestones were met
- Supported QA activities by defining test cases, conducting Soap UI testing, and working with QA teams to ensure timely, high-quality product launches
Graduate Analyst, Global Consumer Banking
Citi Bank
08.2020 - 12.2021
- Directed the successful implementation of mobile app interface enhancements for payment and transfer functions, significantly improving user engagement and experience
- Partnered with cross-functional teams, including project managers, testing units, and control functions (Legal, Compliance, AML, Fraud), to ensure smooth execution of high-impact projects
- Collaborated with investment product teams to deploy an e-banking document authentication feature, aligning with local regulatory requirements while enhancing the customer experience
Education
Master of International Business in Finance
National Chengchi University
07-2020
Bachelor of Business Administration
National Taiwan University of Science And Technolo
06-2018
Skills
Certifications: Google Data Analytics Certificate
Tools & Platforms: Microsoft Office, JIRA, Tableau, Confluence, Enterprise Architect, Soap UI
Programming & Analytics: SQL, R, Java, Toad
Timeline
Product Manager, Digital Banking
UBS Wealth Management
02.2024 - Current
Product Manager, Regulatory and Compliance Solutions
UBS Wealth Management
11.2021 - 02.2024
Graduate Analyst, Global Consumer Banking
Citi Bank
08.2020 - 12.2021
Master of International Business in Finance
National Chengchi University
Bachelor of Business Administration
National Taiwan University of Science And Technolo
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