Summary
Overview
Keyskillareas
Work History
Skills
Timeline
Other Relevant Information
CustomerServiceRepresentative
Jane Foden

Jane Foden

Senior Director - Client Consulting

Summary

Dedicated and results-driven Senior Director with over 25 years of experience in workplace consulting, project management, and business transformation. Proven track record of leading and mentoring teams to deliver successful transformation projects for clients across various industries in APAC and the UK. Skilled in stakeholder engagement up to C-Suite level, change engagement, and strategic planning. Adept at driving strategic solutions from problem identification to successful implementation of the client vision. Currently seeking new opportunities in the UK to leverage expertise in workplace strategy and continue delivering value to organisations.

Overview

25
25
years of professional experience

Keyskillareas

Team Leadership & Motivation: Strong leadership skills in motivating and mentoring individuals and teams to achieve exceptional results.

Strategic Planning & Organisation:Expertise in developing strategic plans and organizing resources to ensure successful project outcomes.

Stakeholder Engagement: Proven ability to engage and manage stakeholders at all levels, including C-Suite, to drive project success.

Change Management: Skilled in implementing and managing change initiatives to facilitate organisational transformation.

Project Management: Extensive experience in project management, including planning, execution, and delivery within time and budget constraints.

Business Transformation: Experienced in leading and supporting business transformation initiatives to drive growth and operational efficiency.

Management Information Reporting: Ability to produce comprehensive and insightful management information reports to support decision-making.

Third-Party Supplier Engagement & Management: Skilled in managing relationships with third-party suppliers to ensure successful project delivery.

Strong Communication Skills: Native English speaker with excellent written and oral communication abilities, including engaging presentation style.

Work History

Senior Director, Workplace Strategy

CBRE
11.2017 - Current
  • 7 year tenure advancing from Senior Consultant through three promotions to Senior Director
  • In my curent role as a player-coach, I lead a team of consultants and analysts throughout all phases of the project lifecycle—from securing contracts through effective pitching to final delivery and project close-out
  • I collaborate with multiple clients and internal CBRE teams across Southeast Asia to understand and realise clients' strategic workplace visions
  • My experience includes managing senior stakeholders, including C-suite, to influence decision-making and secure buy-in for agreed outcomes
  • I have consistently achieved successful results for a diverse range of clients across various industries by leveraging my passion for workplace experience, strong strategic planning and communication skills, and a deep understanding of business strategy at multiple levels

Business Consultant

1 2009 - 2 2010
  • Self driven consultant pitching and winning work with three key clients in the Financial Adviser market to implement technology and processes to improve client management and retention
  • Streamlined and adapted processes to deliver tangible benefits to their business and add value for their investor clients

Manager

Royal London Group
08.2016 - 08.2017
  • One year tenure due to relocation to Hong Kong
  • Kicked off a 2-year office transformation project across four sites, delivering integration, real estate cost savings and integrating Smarter Working technologies
  • Managed a team of analysts and collaborated with internal stakeholders and external suppliers
  • Directed the refurbishment, optimised workspace utilisation, and introduced Smarter Working practices
  • Effectively managed an £8.5m budget, implemented risk management strategies, and led stakeholder engagement up to the executive level

Lead Change Manager

Royal Bank of Scotland
03.2010 - 08.2016
  • 6 years & 6 months tenure advancing from Business Analyst to Lead Change Project Manager.
  • Lead property restructuring projects following the UK banking crisis and government bailout
  • This included the preparation for divestment of 300 branches and the creation of a new bank, Williams & Glyn
  • My role encompassed managing multiple relocation projects with careful management of budgets up to £90m, risk management, and stakeholder engagement up to executive level
  • I successfully completed projects within tight timeframes and with a high degree of confidentiality
  • These initiatives showcased my ability to deliver complex projects efficiently and effectively, demonstrating strong governance and stakeholder engagement skills

Business Consultant

1st – The Exchange
12.2000 - 12.2008
  • 8 year tenure advancing from Technology Trainer to Regional Business Consultant representing 1st Software to financial adviser firms across Scotland, Northern Ireland & North of England
  • I worked closely with new and existing clients, ensuring smooth project implementations and strategic business transformations to add value to their businesses and clients
  • I was responsible for developing tailored training strategies and plans to meet client specific business needs and delivering to all levels within financial adviser firms
  • Additionally, I conducted regional workshops, presented at user conferences, and actively contributed to product enhancements and regulatory compliance implementations

Skills

Team Leadership & Motivation

undefined

Timeline

Senior Director, Workplace Strategy

CBRE
11.2017 - Current

Manager

Royal London Group
08.2016 - 08.2017

Lead Change Manager

Royal Bank of Scotland
03.2010 - 08.2016

Business Consultant

1st – The Exchange
12.2000 - 12.2008

Business Consultant

1 2009 - 2 2010

Other Relevant Information

I am a UK citizen from birth and do not need a visa or sponsorship to work in the UK.

Similar Profiles

CREATE PROFILE
Jane FodenSenior Director - Client Consulting