Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Janani Chandran

Summary

Focused Product and Project Manager adept at planning, directing and building Products. I'm one of the few professionals, who have a solid foundation in both Product and Project Management.


A strong business acumen and a good exposure to Japan, Singapore, India and other APAC regions. Specialized in ecommerce and advertisements. Creative and analytical approach to processes for continuous improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Group Project Manager

Rakuten
06.2023 - Current
  • Coordinated with cross-functional teams to manage a team of Project Managers ( 21 Project Managers) located across Singapore, Japan, China and India
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Planned, designed, and scheduled phases for L and Xl Sized projects.
  • Provided detailed project status updates to stakeholders and executive management.
  • Successfully led the Project Managers to deliver projects successfully within the triple constraints
  • Implemented Gate Reviews in Projects as a pro-active measure for successful projects

Group Product Manager

Rakuten
04.2021 - 05.2023
  • Managed 5 Advertisement Products on Rakuten Ichiba, that brings in 60% of the total Revenue from the Advertisements.
  • Managed a team of 6 Product Managers, who were responsible for managing the Products.
  • Communicated effectively with Business and other stakeholders to deliver updates on Product Roadmaps and Milestones. Presented and delivered ideas in Product Camps.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Delivered more than 25+ Projects across my products.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Spearheaded collaborative efforts to bring products to market.

Senior Product Manager/ Assistant Manager

Rakuten
08.2017 - 03.2021
  • Successfully managed a Mail Marketing Product for Rakuten Japan. Developed marketing plans and strategy to promote specific products to target demographics.
  • Managed relationships with external teams to deliver projects without any issues.
  • Provided training and support to other Product Managers.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Advocated for implementing better Product Management Practices within the team.
  • Facilitated increased product awareness through promotion and innovative sales strategy.
  • Created product positioning strategies designed to achieve optimal market penetration.

Regional Program Manager

Chubb
05.2014 - 08.2017
  • Engaged with customers, partners and vendors to create positive, trusting and professional relationships ( Cognizant and Ebao teams)
  • Managed the Program for digitization of Insurance applications called as eSMART
  • Kept stakeholders updated on project status,changes or issues and provided details for resolution.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Met tight deadlines to satisfy client demands and project timelines.
  • Successfully led the teams for Tokenization of the Life Insurance Systems.

Project Manager

Cellcity Inc
08.2013 - 04.2014

Develop detailed project plans, schedules, and budgets.

Ensured that the projects are executed on time and within budget while meeting quality standards.

Managed project budgets, tracking expenses and ensuring cost-effectiveness.

Prepared and presented financial reports to senior management and clients.

Maintained comprehensive project documentation, including project plans, reports, and records.

Senior QA Engineer

PayPal
05.2010 - 10.2012
  • Worked as a Senior QA Engineer, delivering products like PayPal Zero, Auto top-up for APAC and South America.
  • Collaborated with product managers and development teams to define test strategies and requirements.
  • Developed and maintained automated test scripts using industry-standard automation tools and frameworks.
  • Planned and executed performance tests to evaluate system scalability and stability.
  • Facilitated process improvements to successfully decrease errors.


QA Engineer

Ness Global Services
06.2009 - 04.2010
  • Worked as a Senior QA Engineer, delivering quality services for their client Trilibis
  • Analyzed business requirements, functional requirements, use cases and provided feedback for a clear understanding of each requirement.
  • Supported quality team members during corrective action updates.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Developed traceability documentation to aid in investigating faults and defects.

Software Engineer

Motorola/LG Soft
02.2004 - 04.2008
  • Worked as a Software Engineer for various mobile phone application development for LG and Motorola
  • Creating training document for the department to train members on the mobile app implementations.
  • Performed software verification, integration, and unit testing through testing on the device and on the simulator.


Education

Bachelor of Engineering - Information Science And Engineering

Sir M Visvesvaraya Institute of Technology
Bangalore
06.2024

Certificate - Art of Influencing Through SocialMedia & Marketing

Singapore University of Technology And Design
Singapore
05.2021

Skills

  • Product Vision/Strategy/ Product Roadmapping
  • Research and Trend Analysis
  • Stakeholder Management & Communication
  • Data Analysis
  • Root Cause Analysis
  • Project Planning/Schedule Management
  • Team Building
  • End to End Feature Delivery
  • Product Lifecycle Management

Accomplishments

Awards

1. Winner of 4 Internal Awards at Rakuten and 3 Rakuten awards.

2. Diversity and Inclusion Champion at Rakuten

3. Led the first ever Life system to be Tokenized at Chubb.

4. Blustar Award at Paypal

5. Best Newjoiner award at LG Soft India


An active Public Speaker and Mentor. Successfully delivered 2 podcasts for Women in Product and Channel News Asia, Singapore.


- Developed a Product Mentorship program and had 2 successful runs during 2021 and 2022 for the local universities - NUS and NTU


- Mentor at various Mentorship Programs for Women.

Certification

  • PMP - Project Management Professional
  • CSPO - Certified Scrum Product Owner
  • ISTQB Certified Tester

Additional Information

I'm a highly motivated and energetic individual having excellent working experience in various fields of work. Apart from enjoying work in a fast-paced environment along with a team of professionals, I also take pride in team bonding.


A proactive leader skilled in fostering positive morale, providing personal and professional development opportunities, and identifying intrinsic motivators. Skilled in both project and product management, team leadership, and stakeholder communication. Known for delivering results within scope, on time, and on budget. Experience working in a multi-cultural, multi-task, and fast-paced environment. Looking for an opportunity in a dynamic organization where my skills will be fully utilized.

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Tamil
Advanced (C1)
Japanese
Beginner (A1)

Timeline

Group Project Manager

Rakuten
06.2023 - Current

Group Product Manager

Rakuten
04.2021 - 05.2023

Senior Product Manager/ Assistant Manager

Rakuten
08.2017 - 03.2021

Regional Program Manager

Chubb
05.2014 - 08.2017

Project Manager

Cellcity Inc
08.2013 - 04.2014

Senior QA Engineer

PayPal
05.2010 - 10.2012

QA Engineer

Ness Global Services
06.2009 - 04.2010

Software Engineer

Motorola/LG Soft
02.2004 - 04.2008

Bachelor of Engineering - Information Science And Engineering

Sir M Visvesvaraya Institute of Technology

Certificate - Art of Influencing Through SocialMedia & Marketing

Singapore University of Technology And Design
Janani Chandran