Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jananee Chandra Sagan

Singapore

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of HR, recruitment and training. Motivated to learn, grow and excel. Offering excellent communication and good judgment. Dedicated in my profession with history of meeting company goals utilizing consistent and practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

HR Analyst

ORACLE
04.2018 - 03.2024
  • 360 end-to-end full cycle recruitment process, sourcing, attracting, interviewing and hiring high calibre candidates capable and competent to perform the role
  • Carry out all administrative duties in the recruitment process, such as distributing interview packs, organizing timetables, arranging interviews etc.
  • Work as a key member in JAPAC HR Services.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Proactively communicate (within specified time frames) with internal and external candidates to maintain a professional image and a quality candidate experience.
  • Work with other regional process counterparts, partners, stakeholders, Country HRs, Business HRs, HR
    Privacy & Security, and Audit teams.
  • Offer support on Background Checks for the entire JAPAC region, by acting as liaison between internal parties and external vendors
  • Place background checks requests with the external providers
  • Work closely with the external providers to ensure background checks are completed on time
  • Inform recruiters, hiring managers and / or LOB contacts on the background checks’ progress for their
    candidates / employees
  • Cooperate with managers, candidates, employment legal and other internal organization to drive the
    process to completion
  • Evaluate background investigation results and together with internal organization (Employment Legal,
    Compliance and Ethics) determine applicants' eligibility for employment based on Oracle’s policies.
  • Work with vendors to understand products, services and individual background check situations in order
    to improve the quality of the process’ output
  • Work on problems of moderate scope where analysis of situations require a review of a variety of factors
  • Exercise judgment within defined procedures and practices to determine appropriate action
  • Develop professional expertise, and apply company policies and procedures to resolve a variety of issues
  • Assist others using your own expertise
  • Perform additional related tasks and duties as needed
  • To build and maintain a large network in order to source qualified candidates for their positions
  • To draft and post job descriptions, as well as continually sourcing candidates for currently open positions and future positions
  • Also check in with new hires and managers to see the results of their recruiting plans and tweak them for the future
  • To design and implement programs for employee referrals
  • Accomplishing human resources and organization mission by completing related results as needed
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Helped solve diverse program problems with in-depth analysis.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Verified applicant references and employment details.
  • Coordinated incoming job requisitions and applications.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Specialized in recruiting well-qualified candidates.
  • Hired employees and initiated new hire paperwork process.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Worked alongside global business leader to deploy new training strategies.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Cabin Crew

EMIRATES
01.2016 - 03.2018
  • Crew are trained to deal with security and emergency situations which may arise and can administer first aid
  • Ensure that all emergency equipment is in working order prior to take off and that there are enough supplies on board
  • Welcoming customers on board and directing them to their seats
  • Informing customers of aircraft safety procedures and ensuring that all hand luggage is securely stored away
  • Checking all seat belts and galleys are secure prior to take-off
  • Reassuring customers and ensuring that they follow safety procedures correctly in emergency situations
  • Selling duty-free goods and advising customers of any allowance restrictions in force at their destination
  • Giving first aid where necessary
  • Provide excellent customer service to customers while ensuring their comfort and safety throughout flight
  • Strive to make flying experience pleasant for customers
  • Serve refreshments and meals
  • Ensuring customers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
  • Completing paperwork, including writing a flight report.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Cleaned and serviced aircraft cabin, galleys and lavatories.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Ensure safety and comfort of customers onboard aircraft.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

Passenger Service Manager/Recruiter Specialist

UBTS PTE LTD: Singapore Changi Airport
02.2011 - 03.2015
  • Training and development department
  • Guide and supervised new comers of company expectations
  • Training of safety and hazardous equipment procedures
  • Product knowledge training
  • To generate new ideas to increase revenue
  • Work with regional stakeholders and audit team
  • Recruitment planning and sourcing of candidates
  • Background verification checks for candidate and liaise with legal team
  • Screening job applications and interviewing candidates
  • To build and maintain a large network in order to source qualified candidates for their positions
  • To draft and post job descriptions, as well as continually sourcing candidates for currently open positions and future positions,
  • Check in with new hires and managers to see the results of their recruiting plans and tweak them for the future
  • To design and implement programs for employee referrals
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Verified applicant references and employment details.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Maintained filing system of current, prospective and future positions.
  • Facilitated new employee orientations to foster positive team attitude.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Worked alongside global business leader to deploy new training strategies.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Education

Diploma in Psychology

Management Development Institute of Singapore
Singapore
2010

Skills

  • HR department startup
  • HR collaboration
  • Knowledgeable in all HR Systems
  • HR management
  • Organized managerial style
  • HR policies knowledge
  • Specialized HR projects
  • HR policy implementation
  • Managerial skills
  • Escalated complex problems analysts
  • Onboarding New Employees
  • Critical Thinking
  • Staffing Requirements

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

HR Analyst

ORACLE
04.2018 - 03.2024

Cabin Crew

EMIRATES
01.2016 - 03.2018

Passenger Service Manager/Recruiter Specialist

UBTS PTE LTD: Singapore Changi Airport
02.2011 - 03.2015

Diploma in Psychology

Management Development Institute of Singapore

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Jananee Chandra Sagan