Jamie Yong
Singapore
Summary
Passionate barista and food service professional with experience running an independent coffee brand. Experienced in coffee and matcha drinks, seasonal specials, and high-volume service. Friendly, adaptable, and able to thrive in busy, fast-paced environments.
Overview
12
12
years of professional experience
Work History
Founder & Barista
That One Coffee
Singapore
04.2025 - Current
- Established a home-based specialty coffee brand, overseeing all daily operations.
- Developed innovative seasonal drinks and unique specialty beverages for customers.
- Maintained high-quality standards in espresso-based coffee and seasonal specials.
- Streamlined high-volume service during pop-up events and peak customer hours.
- Delivered exceptional customer service while efficiently managing orders and payments.
- Managed inventory, cleaning, and end-of-day closing tasks independently.
Senior Accountant
Osome Ltd.
Singapore
07.2021 - 06.2025
- Worked in a high-responsibility, deadline-driven environment
- Strong attention to detail, accuracy, and time management
- Experienced in working long hours during peak periods
Barista & Service Assistant
Baker & Cook Pte Ltd
Singapore
03.2016 - 06.2019
- Ensured consistent quality by preparing espresso-based beverages and specialty drinks.
- Supported baking and food preparation in a fast-paced kitchen environment.
- Efficiently processed customer orders and payments using POS systems.
- Provided friendly service while calmly addressing customer concerns and queries.
- Upheld cleanliness, food safety standards, and performed stock replenishment tasks.
Retail Assistant
Resorts World Sentosa, Universal Studios Singapore
Singapore
06.2014 - 12.2015
- Customer-facing retail experience in a fast-paced, high-volume environment
Education
Diploma - Business Practice (Accounting)
Nanyang Polytechnic
02.2021
Skills
- Barista & Beverage: Espresso Matcha Seasonal drinks Milk texturing
- Food & Kitchen: Baking Food prep Hygiene Stock management
- Customer Service & Operations: POS Order processing High-volume service Friendly service
- Soft Skills: Teamwork Time management Multitasking Attention to detail Adaptable
Languages
English
Mandarin
Timeline
Founder & Barista
That One Coffee
04.2025 - Current
Senior Accountant
Osome Ltd.
07.2021 - 06.2025
Barista & Service Assistant
Baker & Cook Pte Ltd
03.2016 - 06.2019
Retail Assistant
Resorts World Sentosa, Universal Studios Singapore
06.2014 - 12.2015
Diploma - Business Practice (Accounting)
Nanyang Polytechnic