Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
James  Wang

James Wang

Food And Beverage Consultant And Food Operations

Summary

With a proven track record at Golden Pillow Pte Ltd & Kay Lee Pte Ltd, I excel in strategic planning and problem-solving, enhancing client relationships and driving business growth. My leadership fosters team development and innovation, achieving significant operational efficiencies and revenue increases. Skilled in MS Office and analytical thinking, I bring integrity and a results-oriented approach to every challenge. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

19
19
years of professional experience
3
3
Languages

Work History

Consultant

Kay Lee Pte Ltd
04.2024 - Current
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
  • Conducted regular reviews of operations and identified areas for improvement.

Director

Golden Pillow 933 Pte Ltd
07.2021 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Operations Director

Hai Kee Brothers Pte Ltd
06.2018 - 11.2024
  • Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
  • Improved company revenue by collaborating with marketing, sales and service departments.
  • Maintained excellent customer relationships through consistent delivery on commitments.
  • Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Slashed overtime expenses by restructuring staff and management team schedules.
  • Negotiated contracts with vendors, ensuring competitive pricing and favorable terms for the organization.
  • Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
  • Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
  • Established quality customer relationships through consistent delivery on commitments.
  • Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.

Naval Engineer

Republic of Singapore Navy
04.2012 - 04.2018
  • Diagnose and repair ship auxillary system
  • Follow and create Standard operation Programs
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.

Bar Waiter

Ice Cold Beer
04.2008 - 12.2008
  • Maintained clean and organized bar area.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Assisted with bartending duties during high-volume shifts.
  • Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.

Kitchen Assistant

Yoshinoya Beef Bowl Restaurant
01.2006 - 02.2008
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Ensured proper storage of ingredients to maintain freshness and reduce waste.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.

Education

No Degree - Higher Nitec

Institute of Technical of Education
Singapore
04.2001 -

No Degree - N Levels

Hai Sing Catholic
Singapore
04.2001 -

PSLE

Pasir Ris Primary School
Pasir Ris
12-2002

Skills

Problem-Solving

Interests

Food

Food technology

Basketball

Timeline

Consultant

Kay Lee Pte Ltd
04.2024 - Current

Director

Golden Pillow 933 Pte Ltd
07.2021 - Current

Operations Director

Hai Kee Brothers Pte Ltd
06.2018 - 11.2024

Naval Engineer

Republic of Singapore Navy
04.2012 - 04.2018

Bar Waiter

Ice Cold Beer
04.2008 - 12.2008

Kitchen Assistant

Yoshinoya Beef Bowl Restaurant
01.2006 - 02.2008

No Degree - Higher Nitec

Institute of Technical of Education
04.2001 -

No Degree - N Levels

Hai Sing Catholic
04.2001 -

PSLE

Pasir Ris Primary School
James WangFood And Beverage Consultant And Food Operations