James Oxley
Singapore
Summary
Operations and supply chain leader with over 15 years of experience in warehouse logistics and distribution across Singapore and Hong Kong. Expertise in managing multi-million-dollar inventory portfolios, leading warehouse transformations, and optimizing costs through Lean Six Sigma methodologies. Proven ability to develop high-performing teams, enhance operational controls, and achieve significant cost savings. Recognized for identifying inefficiencies and implementing solutions that drive measurable business results.
Overview
3
3
Languages
1
1
Certification
25
25
years of professional experience
Work History
WAREHOUSE OPERATIONS MANAGER
Fabristeel Pte Ltd
Singapore
01.2022 - Current
- Lead and manage warehouse operations for a kitchen equipment business, overseeing inventory, receiving, storage, picking, packing, dispatch, logistics coordination, workforce planning, safety, and operational performance.
- Lead warehouse operations and workforce planning, ensuring efficient daily execution across receiving, storage, picking, packing, dispatch, inventory control, and logistics activities.
- Manage and develop warehouse personnel, providing coaching, mentoring, performance management, and operational training.
- Oversee inventory accuracy, replenishment, stock availability, warehouse transactions, and inventory governance.
- Develop and implement operational strategies to improve productivity, reduce costs, optimize warehouse capacity, and strengthen process controls.
- Collaborate closely with Procurement, Sales, Service, Logistics, SCM, and other business functions to ensure seamless material flow and customer fulfilment.
- Monitor operational KPIs and analyze performance data to identify bottlenecks, inefficiencies, and opportunities for improvement.
- Ensure compliance with Workplace Safety & Health requirements, company policies, operational procedures, and quality standards.
- Manage warehouse equipment and resources to maintain operational availability and minimize downtime.
- Drive continuous improvement initiatives and implement standardized warehouse processes and controls.
- Manage inventory risks and identify opportunities to reduce excess stock, improve stock turnover, and optimize safety-stock levels.
- Identified overstocked inventory representing approximately 20% of a $7 million inventory portfolio.
- Re-evaluated safety-stock levels and reorder points, delivering approximately 40% cost reduction equivalent to $2.5 million.
- Implemented improved inventory management processes, reducing stock discrepancies by 50%.
- Improved order fulfilment speed by approximately 50% through process and workflow improvements.
- Eliminated reliance on an external 3PL warehouse by maximizing existing warehouse capacity.
- Successfully transitioned 3PL inventory into the company's in-house warehouse operation.
- Delivered approximately $80,000 in annual cost savings through 3PL consolidation.
- Trained, mentored, and developed warehouse team members, contributing to improved productivity, engagement, and operational performance.
- Strengthened workforce capability through structured operational training and clearer role responsibilities.
- Introduced comprehensive warehouse safety training and strengthened workplace safety practices.
- Improved compliance with safety requirements and promoted a stronger safety culture across warehouse operations.
- Streamlined issuing and fulfilment processes, achieving an on-time delivery rate exceeding 99%.
- Resolved critical supply-chain disruptions by identifying bottlenecks and implementing alternative logistics solutions to prevent customer delivery delays.
WAREHOUSE OPERATIONS MANAGER
Fiege Far East Pte Ltd
Singapore
01.2020 - 01.2022
- Managed warehouse, operations, logistics, inventory, and customer fulfilment activities while supporting strategic business development and operational improvement initiatives.
- Managed overall operations and logistics strategy to maximize process efficiency, productivity, and service performance.
- Oversaw supply, demand, purchasing, inbound logistics, warehouse planning, scheduling, and last-mile logistics activities.
- Managed relationships with vendors, distributors, and internal stakeholders to ensure operational continuity.
- Ensured Just-In-Time (JIT) requirements were fulfilled in accordance with customer expectations and service-level agreements.
- Established and maintained operational processes for month-end, quarter-end, and year-end activities.
- Strengthened stock control processes to minimize inventory losses and improve stock-count accuracy.
- Implemented inventory management tools and processes across operational platforms.
- Managed online orders and day-to-day operational fulfilment.
- Led the Operations & Logistics team, providing coaching, problem-solving support, and performance guidance.
- Collated and analyzed finance-related operational data including stock levels, stock-take results, budgets, and unit economics.
- Developed Quality Control processes to improve consistency, standardization, and operational best practices.
- Collaborated with colleagues in China and Germany to implement Lean Six Sigma methodologies.
- Supported waste elimination and cost-reduction initiatives resulting in approximately $20,000 annual cost savings.
- Monitored customer service performance against SLAs and developed reports to identify improvement opportunities.
- Worked cross-functionally to support business growth and operational efficiency.
- Served as a key contributor to the strategic development of Operations and Logistics.
OPERATIONS & WAREHOUSE MANAGER
Moovaz Pte Ltd
Singapore
01.2014 - 10.2019
- Managed operations across Singapore and Hong Kong, overseeing logistics execution, warehouse operations, manpower allocation, cost management, process improvement, and operational standards.
- Led day-to-day warehouse and logistics operations across Singapore and Hong Kong.
- Managed truck allocation, manpower planning, scheduling, and last-minute operational changes.
- Developed and implemented Lean-based systems for cost management and operational improvement.
- Reduced material costs by 30% through process optimization and cost-control initiatives.
- Reduced warehouse costs by 50% through improved utilization and operational restructuring.
- Reduced wooden crate and liftvan costs by 50% through improved material planning and process optimization.
- Developed and aligned operational policies and procedures to strengthen governance and consistency.
- Supported the development of the Quality Manual and successfully contributed toward achieving FIDI accreditation.
- Led cross-functional initiatives to improve service quality, operational efficiency, and cost performance.
SENIOR WAREHOUSE SUPERVISOR
SBS Transit Pte Ltd
Singapore
08.2010 - 12.2014
- Managed warehouse operations supporting Downtown Line (DTL) activities.
- Supervised a team of 12–15 warehouse employees.
- Managed receiving, storage, inventory control, picking, and material distribution.
- Maintained accurate inventory and ensured availability of materials and supplies.
- Planned workflow, assigned responsibilities, and monitored employee performance.
- Set operational goals and performance expectations aligned with company objectives.
- Provided coaching, constructive feedback, and performance development to team members.
- Ensured warehouse security, housekeeping, operational discipline, and compliance with company procedures.
SECTION LEADER
National Oilwell Varco
Singapore
09.2006 - 08.2010
- Managed ICT parts and Bill of Materials finalization activities.
- Allocated picking, packing, and assembly activities to warehouse personnel.
- Monitored operational progress and productivity.
- Prepared and submitted weekly operational updates to management.
- Coordinated workflow to ensure timely completion of assigned activities.
STORE SUPERVISOR
Arc Marine
Singapore
08.2001 - 08.2006
- Managed bonded and central warehouse operations supporting marine, vessel, offshore, and project requirements.
- Led and supervised a team of 6 warehouse employees.
- Managed receiving, storage, inventory control, picking, packing, and dispatch activities.
- Managed bonded warehouse operations and ensured compliance with customs regulations and company procedures.
- Maintained inventory accuracy through cycle counts, stock reconciliations, and discrepancy investigations.
- Coordinated inbound and outbound logistics supporting vessel operations, offshore projects, and customer requirements.
- Maintained documentation and controls for bonded goods, stock movements, customs records, and audit requirements.
- Monitored warehouse KPIs, productivity, and service levels.
- Implemented warehouse best practices covering stock management, material traceability, housekeeping, and workplace safety.
- Collaborated with Procurement, Operations, Logistics, and Project teams to ensure timely material availability.
- Managed replenishment, stock transfers, and obsolete inventory control.
- Ensured compliance with EHS requirements, safe material handling practices, and warehouse security standards.
Education
BACHELOR OF BUSINESS STUDIES - Logistics & Supply Chain Management
University College Dublin
01-2021
DIPLOMA IN COMMERCE -
Kaplan Singapore
01-2018
Skills
- Regional Warehouse & Distribution Leadership
- Supply Chain Strategy & Network Optimization
- P&L Impact & Cost Transformation
- Multi-Million-Dollar Inventory Optimization
- 3PL Strategy, Consolidation & Transition
- Lean Six Sigma & Continuous Improvement
- Warehouse & Logistics Operations
- Inventory Governance & Control
- Risk Management
- Compliance & Governance
- Cross-Border Leadership – Singapore & Hong Kong
- KPI Design
- Data Analytics & Executive Reporting
- Workforce Planning & Resource Optimization
- Process Improvement & Operational Excellence
- Vendor & Stakeholder Management
- Cross-Functional Leadership
- Team Leadership
- Mentoring & Training
- Customer Service & SLA Management
- Inventory management
- Warehouse optimization
- Logistics coordination
- Safety compliance
- Process improvement
- Team leadership
- Performance analysis
- Cost reduction
- Quality assurance
- Employee training
- Cross-functional collaboration
- Problem solving
- Staff supervision
- Staff supervision and training
- Positive attitude
- Stock counting and management
- Warehousing process knowledge
- Warehouse processes
- Creative thinking
- Warehouse operations coordination
- Packing and picking
- Time-management
- Decision making
- Stock control systems
- Warehouse management system expertise
- Warehouse organisation
- Stocks and inventory organisation
- Warehouse maintenance
Certification
- Lean Six Sigma Green Belt
- Workplace Safety & Health Committee Training
- Occupational First Aid
- Lifting Supervisor Safety
- WSQ Certified Workplace Trainer
- Risk Management Implementation – WSQ
- Forklift Licence
Custom
- Operational Leadership: Regional Warehouse & Distribution Leadership | Warehouse Transformation | Operational Excellence | Workforce Planning
- Supply Chain & Inventory: Supply Chain Strategy | Network Optimization | Inventory Optimization | Inventory Governance | Stock Control | Replenishment Strategy
- Commercial & Cost Management: P&L Impact | Cost Transformation | 3PL Consolidation | Warehouse Cost Reduction | Resource Optimization
- Continuous Improvement: Lean Six Sigma | Process Improvement | Waste Elimination | Workflow Optimization | Quality Management
- Leadership & People: Team Leadership | Mentoring | Training & Development | Performance Management | Cross-Functional Leadership
- Governance & Risk: WSH | Risk Management | Compliance | Governance | Quality Control | Audit Readiness
- Data & Performance: KPI Development | Data Analytics | Operational Reporting | Executive Reporting | Performance Management
Languages
English
Advanced
C1
Tamil
Advanced
C1
Malay
Intermediate
B1
Interests
- Soccer
- Fishing
- Jigsaw Puzzles
Timeline
WAREHOUSE OPERATIONS MANAGER
Fabristeel Pte Ltd
01.2022 - Current
WAREHOUSE OPERATIONS MANAGER
Fiege Far East Pte Ltd
01.2020 - 01.2022
OPERATIONS & WAREHOUSE MANAGER
Moovaz Pte Ltd
01.2014 - 10.2019
SENIOR WAREHOUSE SUPERVISOR
SBS Transit Pte Ltd
08.2010 - 12.2014
SECTION LEADER
National Oilwell Varco
09.2006 - 08.2010
STORE SUPERVISOR
Arc Marine
08.2001 - 08.2006
BACHELOR OF BUSINESS STUDIES - Logistics & Supply Chain Management
University College Dublin
DIPLOMA IN COMMERCE -
Kaplan Singapore