JAMES LANGE
Overview
5
5
years of professional experience
Work History
HOST
CLUB HUGO/ DE DIAMONDS
SINGAPORE
10.2019 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Resolved guest complaints diplomatically, resulting in increased loyalty and repeat business.
- Entertained high net worth individuals and ensured exceptional service.
Director
Gloricare Consultancy Pte Ltd
Singapore, Singapore
10.2022 - 04.2024
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Owner
KSP Pub
Singapore
03.2022 - 04.2024
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Salesperson
GV Automobile Centre
Singapore
07.2023 - 09.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
No Degree - Under Graduate- Double Major in Communications, PR
Murdoch University
Singapore2025
Mass Communications
Kaplan
Singapore2017
Skills
- Guest communication
- Cross-cultural sensitivity
- Strong empathy
- Direct Sales
- De-Escalation Techniques
- Understanding Customer Needs
- Interpersonal Communication
- Self Motivation
- Time Management
- Excellent Communication
- Professionalism
- Teamwork and Collaboration
SPORTS
Badminton South Zone champion 2010
Passionate about Muaythai, consistent practitioner of 6 years and counting.
Timeline
Salesperson
GV Automobile Centre
07.2023 - 09.2023
Director
Gloricare Consultancy Pte Ltd
10.2022 - 04.2024
Owner
KSP Pub
03.2022 - 04.2024
HOST
CLUB HUGO/ DE DIAMONDS
10.2019 - Current
No Degree - Under Graduate- Double Major in Communications, PR
Murdoch University
Mass Communications
Kaplan