Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Chan Zi Jun

Summary

Accomplished Bakery Chef with a proven track record at Paul Bakery, enhancing customer satisfaction and streamlining baking processes for efficiency. Skilled in chocolate work and demonstrating exceptional time management abilities, I consistently exceeded sales targets at YH Top Mobile by employing strategic selling techniques. My expertise also includes mentoring junior staff and optimizing cost control, contributing to significant waste reduction. Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. Skilled Baker with exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills.

Overview

5
5
years of professional experience

Work History

Bakery Chef

Paul Bakery
04.2022 - Current
  • Consistently met tight deadlines for high-volume orders without compromising quality.
  • Maximized freshness of baked products through careful scheduling of production times.
  • Maintained a clean and organized kitchen, adhering to strict health and safety standards.
  • Enhanced customer satisfaction by creating appealing and delicious baked goods.
  • Streamlined baking processes for improved efficiency and reduced waste.
  • Oversaw budgeting for ingredient purchases, labor costs, and overall bakery expenses.
  • Mentored junior bakers, fostering professional growth and skill development.
  • Determined baking times for various items.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Monitored temperatures of ovens, proof boxes and other equipment.

Phone Salesperson

YH Top Mobile
07.2020 - 11.2021
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Collaborated with team members to share best practices, enhancing overall team performance.
  • Exceeded monthly sales targets consistently by implementing strategic selling techniques.
  • Followed up with customers to solicit further sales.
  • Completed daily and weekly sales reporting using assigned tools.
  • Negotiated pricing and payment terms with customers when possible to close deals.
  • Nurtured long-lasting client relationships by offering personalized solutions for their needs.

Cook Inter

SDS CAFE
06.2019 - 03.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

No Degree - Fnb

Talentedge Academy
Johor Barhu
04.2020

Skills

  • Chocolate work
  • Sanitation protocols
  • Pastry preparation
  • Bread Making
  • Cost Control
  • Supply Ordering
  • Problem-solving aptitude
  • Equipment Inspection
  • Written Communication
  • Time management abilities
  • Basic Mathematics
  • Task Prioritization

Languages

Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Malay
Upper intermediate (B2)

Timeline

Bakery Chef

Paul Bakery
04.2022 - Current

Phone Salesperson

YH Top Mobile
07.2020 - 11.2021

Cook Inter

SDS CAFE
06.2019 - 03.2020

No Degree - Fnb

Talentedge Academy
James Chan Zi Jun