Jak Liung Bong
Summary
Accomplished Senior Executive at RichLand Logistics Services Pte Ltd, adept in operations management and cross-functional team coordination. Spearheaded supply chain optimizations, achieving significant cost reductions and enhancing customer satisfaction. Excelled in fostering teamwork, leading to improved operational efficiency and staff performance. Demonstrated exceptional problem-solving and operational leadership, ensuring top-notch service delivery.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Executive
RichLand Logistics Services Pte Ltd
04.2017 - Current
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Streamlined operational processes to improve efficiency and reduce costs.
- Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Traffic Control Supervisor
RichLand Logistics Services Pte Ltd
08.2011 - 02.2017
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Improved traffic flow by efficiently managing lane closures and diversions.
- Created traffic control plans for difficult areas to support public and crew member safety.
- Streamlined operations, conducting routine site inspections to ensure proper traffic control measures were in place.
- Maintained clear communication channels between team members, ensuring prompt resolution of any arising issues in the field.
- Established strong professional relationships with local law enforcement agencies for improved collaboration during emergency situations.
- Enhanced worker safety by implementing strict safety protocols for all traffic control personnel.
- Decreased accident rates through diligent monitoring of construction zones and adjusting controls as needed.
- Maximized efficiency within the team by developing performance metrics that tracked individual contributions toward overall goals.
- Optimized resource allocation, scheduling traffic control staff effectively to cover various work shifts and locations.
- Maintained traffic control plans for proper management of traffic during construction and events.
Logistics Assistant
RichLand Logistics Services Pte Ltd
06.1998 - 07.2011
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Implemented Lean principles within warehousing activities, reducing waste and increasing overall operational efficiency.
- Tracked orders and notified customers of status or potential delays.
Education
No Degree - Business Administration
Inti College Sarawak
Kuching Sarawak04-1998
Skills
- Operations management
- Cross-functional team coordination
- Staff management
- Operational leadership
- Corporate communications
- Scheduling
- Operations oversight
- Teamwork and collaboration
- Problem-solving
- Decision-making
- Team leadership
- Work Planning and Prioritization
- Scheduling and coordinating
- Problem resolution
- Process improvement
- Training and development
- Multitasking
- Customer service
Accomplishments
- Supervised team of 12 staff members.
- Achieved 100% by completing Annual Stock take with accuracy and efficiency.
Certification
- Forklift Certification
- Work at height Certification
- Fire Warden
- Safety Course
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Timeline
Senior Executive
RichLand Logistics Services Pte Ltd
04.2017 - Current
Traffic Control Supervisor
RichLand Logistics Services Pte Ltd
08.2011 - 02.2017
Logistics Assistant
RichLand Logistics Services Pte Ltd
06.1998 - 07.2011
No Degree - Business Administration
Inti College Sarawak
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