Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jakie Lim

Overview

8
8
years of professional experience

Work History

Waiter

Stray Cafe
05.2024 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Ice cream barista

KINDKONES
01.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of ice cream, coffees, teas, and merchandise.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Intern

Mitsuboshi Overseas Headquarters Pte Ltd
04.2018 - 08.2018
  • Supported staff members in their daily tasks such as Sorting and organized files, spreadsheets, and reports, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Helped physically in the belt making process and gained physical experiences.
  • Supported staff members in the warehouse with loading and packing.

retail

Popular
11.2016 - 02.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

Bachelor of Science - Economics

University of London
Singapore Institute Of Management
08.2024

Skills

General skills:

Strong multitasking

Communications

Professional Appearance

IT skills:

Excel spreadsheets

Excel Data Analysis

Tableau

Microsoft PowerPoint

Excel, and Word

Communication skills:

Fluent in English (spoken & written) Fluent in mandarin (spoken)

Languages

Chinese (Mandarin)
English

Timeline

Waiter

Stray Cafe
05.2024 - Current

Ice cream barista

KINDKONES
01.2019 - Current

Intern

Mitsuboshi Overseas Headquarters Pte Ltd
04.2018 - 08.2018

retail

Popular
11.2016 - 02.2017

Bachelor of Science - Economics

University of London

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Jakie Lim