JAKEER BASHA MAHAMMED
Senior Manager, Prudential Assurance Company Singapore
Singapore
Summary
Results-oriented Intelligent Automation Lead with 16+ years of experience in IT consulting, project delivery, and enterprise automation architecture. Specializing in Intelligent Automation, excelling in diverse roles such as RPA Developer, Solution Architect, Technical Lead, and Transformation Consultant. Strong track record in driving business development and optimizing delivery processes through techno-functional skills and robust process quality frameworks. Currently leading the Center of Excellence for the Intelligent Automation Team, spearheading initiatives focused on end-to-end process diagnostics and comprehensive process reengineering efforts.
Overview
16
16
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Intelligent Automation Lead - Senior Manager
Prudential Assurance Company
12.2018 - Current
- Company Overview: www.prudential.com.sg
- Solution Architect for Claims adjudication solution built and deployed completely in-house to uplift the medical claims STP by 100% using Azure Form Recognizer to extract the invoice information.
- Solution Architect for the claims solutions like eFiled and Pre-authorization integrating different systems to improve the customer journey and operations efficiency.
- Build roadmaps for Intelligent Automation & RPA projects from strategy workshops and execute projects in right prioritized sequence to deliver maximum benefits.
- Ensure SDLC process is strictly adhered in Automation projects that are planned, executed & delivered.
- Ensure solutions are built with the organization engineering team's involvement to adhere to the CI-CD pipelines & associated processes.
- Automation Products Development: Lead & deliver the Intelligent automation product development from Ideas to Implementation across Prudential, ensuring business value, cost effective, quality & policy alignment and with cutting edge AI technologies.
- Architect the automation solutions to fit the organization requirements, governance aspects, scalability to other markets to deliver value of automations and accelerate automation adoption.
- Lead Key AI Projects using: Google MedLM for claims adjudication, OCR projects using Kofax Total Agility and Azure Form Recognizer, LLM’s using Gemini 2.0 and Azure Content Understanding (PoC).
- Technical Expertise: Provide expertise and translate business ideas and strategic ideas into business solutions using RPA & Intelligent Automation and integration with AI models.
- Team Management: Lead and mentor Automation Engineers, fostering innovation, problem solving and collaborative environment.
- Www.prudential.com.sg
Manager (Intelligent Automation)
Prudential Assurance Company
12.2018 - Current
- Company Overview: www.prudential.com.sg
- Designing reusable RPA components and architectural blueprints for enterprise-wide automation.
- Leading cross-functional teams through Agile and Waterfall methodologies.
- Conducting automation feasibility studies, AS-IS/TO-BE process mapping, and ROI analysis.
- Managing RFP/RFI responses, pricing strategies, and go-to-market planning.
- Building strong client relationships and presenting complex solutions to non-technical stakeholders.
- Hands-on experience in infrastructure planning, bot deployment, server sizing, and troubleshooting.
- Strong consulting background with the ability to bridge business needs and technical execution, ensuring high-impact automation outcomes.
- Design & architected scalable solutions using Machine Learning, AI cognitive services, to solve real insurance business problems by deploying to production and delivered business benefits.
- Evaluate business processes, classify & design automation projects for RPA, Intelligent Automation & Artificial Intelligence.
- Direct, Lead and Manage team of Automation Engineers to review project progress, provide consulting & mentoring technically in the field of RPA, solution architecture, etc.
- Www.prudential.com.sg
Technical Lead
Ernst and Young (EY)
08.2016 - 11.2018
- Company Overview: www.ey.com
- Working on RPA technologies for customers in various domains as a developer and as a Team Lead.
- Involved in all aspects of RPA projects right from discovery, assessment, design, implementation, deployment & post support, documentation, training to end users.
- Handled large scale RPA projects involving multiple regions, different technologies using Agile/ Scrum methodology and tools like Blue Prism.
- Www.ey.com
Tech Arch Team Lead
Accenture
08.2014 - 08.2016
- Company Overview: www.accenture.com
- Worked on automation projects & projects involving technologies like Blue Prism.
- Involved in coaching & Team management, Delivery Management, Program Management, Proposal responses, Budgeting.
- Mapping business requirements and translating these requirements into functional specifications.
- Involved in planning and conduction interviews with business (end users & managers) & Technical stuff.
- Involved in business implications of data and writing use cases along with the Development activities.
- Career title promotion to “Team Leader”.
- Www.accenture.com
Package Solution Consultant
IBM India
04.2013 - 08.2014
- Company Overview: www.ibm.com
- Worked on OBIEE projects as a developer involving multiple regions and different technologies using Agile/ Scrum methodology.
- Involved in requirement gathering, business model definitions and technical documentation.
- Interaction with the users and directly and responding to their issues based on the severity.
- Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
- Www.ibm.com
Consultant
Datamatics
07.2009 - 04.2013
- Company Overview: www.Datamatics.com
- Involved in various development activities using OBIEE.
- Involved in Brainstorming, Use Cases, Process Mapping, and Workflow Diagrams.
- Involved in developing Business Requirement document (BRD), Software Requirements Specification (SRS), Functional Specification.
- Involved in configuring and developing the Analytics and OBIEE Repository which involves schema import, implementing the business logic by customization of dimensional hierarchies, Variables Initialization blocks and cache management.
- Involved in version upgrade activities.
- Www.Datamatics.com
Education
Master of Computer Applications - M.C.A
Skills
RPA & Intelligent Automation
Certification
Scrum Alliance, CSM Certified
Passport - Nationality
Indian
Visa
Employment Pass, Singapore
Career Milestones
- Senior Manager, Lead Intelligent Automation Engineer, Prudential Assurance Company, Singapore, 12/01/18, Present
- Solution Architect, Technical Lead, EY, Bangalore, 08/01/16, 11/30/18
- Tech Arch Team Lead, Accenture, Bangalore, 08/01/14, 08/31/16
- Package Solution Consultant, IBM India, Bangalore, 04/01/13, 08/31/14
- OBIEE Consultant, Datamatics, Mumbai, 07/01/09, 04/30/13
Timeline
Intelligent Automation Lead - Senior Manager
Prudential Assurance Company
12.2018 - Current
Manager (Intelligent Automation)
Prudential Assurance Company
12.2018 - Current
Technical Lead
Ernst and Young (EY)
08.2016 - 11.2018
Tech Arch Team Lead
Accenture
08.2014 - 08.2016
Package Solution Consultant
IBM India
04.2013 - 08.2014
Consultant
Datamatics
07.2009 - 04.2013
Master of Computer Applications - M.C.A
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