Jagani Thayalan

• Spearheaded patient engagement at the front desk through seamless registration, appointment scheduling, and responsive communication via phone and email.

• Streamlined clinic operations by efficiently scanning documents, handling payment transactions, and overseeing medication dispensation.

• Enhanced inventory management with diligent stock taking, timely medication orders, and effective coordination with pharmaceutical representatives.

• Maintained meticulous financial records by accurately tallying daily accounts and supporting clinicians with their administrative requirements.

• Fostered patient trust and satisfaction by building strong relationships, delivering medical education, and ensuring comprehensive case management.

• Proactively addressed and followed up on incident reports to uphold high standards of patient care and clinic reputation.

• Spearheaded Administration Management, leading a dynamic team of Administration Executives.

• Single-handedly managed the Psychological Department, ensuring optimal performance.

• Drove business growth through strategic marketing initiatives and successfully closed sales deals via video and teleconferencing.

• Provided mentorship to new Administrative Assistants and interns while overseeing front desk support operations.

• Secured new client contracts through effective networking and relationship management.

• Maintained a dynamic candidate pipeline utilizing direct networking, university partnerships, e-recruitment platforms, and third-party vendors.

• Conducted comprehensive candidate screening and shortlisting, ensuring a robust interview process for optimal assessment.

• Rapidly ascended from Senior Consultant to Manager of Recruitment & Business Development, spearheading placement services.

• Serve as a key representative in forging and solidifying new client contracts.

• Cultivate a dynamic candidate pipeline through networking, university partnerships, digital recruitment platforms, and vendor alliances.

• Execute meticulous candidate screening and shortlisting, ensuring a stringent interview process for optimal talent acquisition.

• Spearheaded Administration Management at Dynamics Therapy Centre, leading a team of Administration Executives to ensure seamless operations.

• Solely managed the psychological department, demonstrating exceptional organizational and leadership skills.

• Drove business growth through innovative marketing strategies and successfully closed sales deals through video and teleconferencing.

• Provided mentorship to new administrative assistants and interns, fostering a culture of learning and professional development.

• Delivered outstanding front desk support services, ensuring a positive first impression and high-quality customer experience.

• Collaborated closely with the Principal on budgeting, management, and promotional strategies, ensuring the efficient preparation of daily school sessions.

• Demonstrated meticulous attention to detail in the preparation of budgeting documents.

• Enhanced creative abilities through active participation in school marketing initiatives.

• Consistently met or exceeded project deadlines, showcasing strong time management skills.