JAGAN PERSATH

Oversee the bartending team and ensure efficient operations. Provide exceptional customer service to ensure guest satisfaction. Train and mentor bartenders on cocktail preparation and customer service. Ensure compliance with alcohol regulations and safety protocols. Maintain cleanliness and sanitation standards in the bar area. Operate and maintain equipment and supplies, including glasses, mixers, and garnishes. Communicate with management regarding inventory, sales, and staffing needs.

As F&B Captain in a high-end hospitality setting, I oversee operations to ensure seamless service and guest satisfaction. Leading a team, I emphasize service excellence, product knowledge, and teamwork among servers and bartenders. Managing dining dynamics and reservations, I ensure a smooth dining experience. Through effective inventory management, I minimize waste and enhance cost efficiency.

As Senior Waiter and Barback, I excelled in delivering seamless service in a dynamic hospitality setting. With a focus on exceptional customer service, I maintained high standards of efficiency and professionalism. I supported bar operations by managing stock, preparing garnishes, and maintaining a clean workspace. Through effective teamwork, I contributed to enhancing overall dining and bar experiences for guests, ensuring satisfaction and a welcoming atmosphere.

Fine Dining, Room Service, Banquet and Bar