Jacquline Wong Jia En
Student
Summary
working as a Banquet Server allowed me to excel in guest relations and clear communication. enable me to enhance customer satisfaction through efficient service and strong teamwork while ensuring memorable dining experiences for the guest. Working as a cashier in food dynasty allowed me to take responsibility in cash handling and knowing the product that was sold in the store. F&B allowed me to keep a positive attitude regardless of the high pressure environment during peak hours.
Overview
3
3
years of professional experience
Work History
Banquet Server
Mega Manpower Pte Ltd
11.2023 - 04.2025
- Handled food and beverage orders for up to 10 guests per table, delivering prompt and friendly service.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Provided friendly, courteous service to create memorable moments for guests.
Food Court Cashier
Fuchan F&b Pte Ltd
05.2022 - 05.2023
- Provided exceptional customer service, resolving issues promptly and professionally.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Conducted end-of-day closing procedures, including thorough cleaning of workstations and secure storage of cash deposits.
- Demonstrated versatility by assisting colleagues in various roles within the food court environment as needed.
- Developed strong product knowledge to assist customers in making informed decisions about their orders.
Education
No Degree - Cyber & Network Security
Institution of Technical Education
Singapore04-2027
No Degree -
Swiss Cottage Secondary School
Singapore11-2024
Skills
Clear communication
Timeline
Banquet Server
Mega Manpower Pte Ltd
11.2023 - 04.2025
Food Court Cashier
Fuchan F&b Pte Ltd
05.2022 - 05.2023
No Degree - Cyber & Network Security
Institution of Technical Education
No Degree -
Swiss Cottage Secondary School
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