Jacob Tan Zyer
Summary
Highly motivated Challenger Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Challenger Technologies Ltd
03.2023 - Current
- For cashier duty,I handle different payment methods from the cashier such as DBS, UOB, AMEX, NETS, MasterCard, Fraser and Installment plans. At the end of work, I learned how to close the cashier by counting the money, dividing & sorting the details and settlement report on each bank payment and checking the money amount that matches the amount at the cash register.
- For Inventory, I mastered the use the RFID Scanner to scan expensive products to keep track of goods. I also learned how to use the RFID Printer to print price tags for products and change price tags for old prices. I learned how to receive stock from delivery drivers and handle the return of old and defective stocks to the delivery drivers.
- For Sales, I print and design promotional signage for selected products to sell. I print & do a stock count on the number of stocks, handle or request stock for sales through email, and answer phone calls to customers for service & assistance.
- I excel in handling products such as Multimedia, Microphones, printers, power banks, charging devices, types of electronic cables, computer hubs, CCTV, computer mouse, computer keyboards, Nintendo Switch, PlayStation 5 and Xbox.
Sales Assistant
Miniso
11.2017 - 12.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Higher Nitec in Culinary Arts
ITE College West
1 Choa Chu Kang Grove, Singapore 68823605.2022
Nitec in Western Culinary Arts
ITE College West
1 Choa Chu Kang Grove, Singapore 68823612.2020
Retail Service
Crest Secondary School
561 Jurong East St 24, Singapore 60956112.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Exceptional customer service
- Stocking and Receiving
- Cash Handling Accuracy
- Store Opening and Closing
- Merchandising knowledge
- Merchandise Display
- Display Setup
Singing, Playing Drum Set
I have a passion for music such as singing and playing my Drum set, which I played for 13 Years. I listen to and play tons of music from the 50s to the latest music for this year, all the famous and classic.
Languages
English
Timeline
Sales Associate
Challenger Technologies Ltd
03.2023 - Current
Sales Assistant
Miniso
11.2017 - 12.2017
Higher Nitec in Culinary Arts
ITE College West
Nitec in Western Culinary Arts
ITE College West
Retail Service
Crest Secondary School
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