Jacky Loh
Summary
Reliable Warehouse Assistant with 2.5 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Overview
4
4
years of professional experience
Work History
Logistics Supervisor
ST Logistics
5 Clementi Loop
04.2024 - Current
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled and evaluated 10 employees.
- Arranging overtime based on operational needs.
- Advanced knowledge/experience working with automation, including troubleshooting.
- Using the Pivot Table function on Microsoft Excel to determine priority items for up-stock, ahead of KPI fulfillment.
- Knowledge and experience of iWMS, WCS, WES and TES systems.
- Arranging for quarterly preventive maintenance for automations with our external vendors.
- Presenting and providing insights to key problem areas that may affect KPI to management team.
- Co-ordinating with procurement department to highlight any shortages of stocks to ensure stocks do not fall below a certain threshold.
- Co-ordinating with RC (receiving department) and QC (quality control) to ensure goods are of satisfying standards prior to up-stock.
- Co-ordinating with DC (distribution centre) to ensure timely and quality distribution of goods to customers.
- Co-ordinating with OP (order processing) department to resolve any issues/complaints that customers may have.
Warehouse Associate
Freight Links Express Archivers Pte Ltd
30 Tuas Avenue 10
05.2021 - 04.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Stuffing and unstuffing of container goods (Palletised)
- Processed customer's order and preparation of pick tickets, delivery order, and shipping labels
- Liased with customers to fulfil orders and general enquiries.
- Scheduling of next-day delivery jobs for the delivery driver(s).
Education
Mass Communication
Kaplan Higher Education Academy
Dhoby Ghaut04.2021
Skills
- Time Management
- Receiving Shipments
- Ordering Supplies
- Palletizing
- Warehouse Software Systems
- Forklift Operation
- Attention to Detail
- Maintaining Workplace Safety
Certifications
Forklift License
Fire and Hazmat Safety
Customer Service (WSQ)
Workplace Hazards and Safety (WSQ)
Implement Incident Management Processes (WSQ)
Timeline
Logistics Supervisor
ST Logistics
04.2024 - Current
Warehouse Associate
Freight Links Express Archivers Pte Ltd
05.2021 - 04.2024
Mass Communication
Kaplan Higher Education Academy