Jackson Png Wei Jian
Summary
Cyber Security Consultant with expertise in CyberArk and RSA with over 3 years of experience in deploying CyberArk systems and enhancing security protocols. Proficient in designing, deploying, and managing CyberArk solutions to ensure secure access and compliance with industry standards. Proficient in RSA SecurID solutions for multi-factor authentication, enabling strong authentication mechanisms across organizations. Proven track record of improving system security, reducing security incidents. Certified in CyberArk CDE PAM with strong communication and teamwork skills for collaboration with cross-functional teams.
Overview
14
14
years of professional experience
Work History
Cyber Security Consultant, Access & Identity
Ensign Infosecurity
02.2022 - Current
- Carry out pre-sales engagement for projects relating to Access Identity
- Deploy Access Identity and provide consultation with regards to the deployment as a Subject Matter Expert (SME)
- Create technical documentation for the Access Identity deployment
- Provide post-sales support services for corrective and preventive maintenance
- Carry out technical enablement
- Participant actively in any ad-hoc projects and tasks as assigned by supervisor
- Preparing SOW
- Numerous Projects with CyberArk PAM, Lift and Shift for CyberArk PAM
- Remote Access, CCP, EPM, RSA AM and Lift and Shift from CyberArk self-hosted to CyberArk Privilege Cloud
Day 2 Engineer
PCS Security Pte.Ltd
10.2019 - 01.2022
- Perform Quarterly Health Check
- Standby Support
- Patching: access the require patches
- Schedule downtime with user
- Deploying Patches on Production System, Monitor after installed
- Maintaining of Hardware/Firmware/ILOM
- Switches, SAN Switches, SAN Storage, Operating System Patches
- Software (e.g vSphere, Netbackup)
- Urgent Patch (Ad-Hoc): access the require patches & Test on Staging Env, Schedule downtime with user, deploying Patches on Production System, Monitor after installed
- Troubleshooting
- Data Recovery/Restoration
- Hardware Replacement
- Provide SOW for (Change Request/Patching/ Update of Software)
- Create and update of Incident Reports
- Compile Monthly reports for Internal and MHA
- Regularly update of Inventory List to provide latest update on EOSL and equipment
- Log Incident Tickets in Service Desk System
- Provide Update of Support Cases for Vendors
- Scrutinize the log
IT Support Analyst
HOYA MEDICAL SINGAPORE
06.2015 - 09.2019
- Managing AD
- Managing File permission
- Managing File Server
- Maintaining Ticketing System
- Desktop/Laptop Configuration
- Deploying Backup Solution
- Managing IT Projects
- Network Troubleshoot
- Support users local (3 Sites) and global countries
- Deployed in-house projects
Service Support Engineer
PCS Security Pte.Ltd.
03.2014 - 06.2015
- Maintaining PC equipment at Woodlands checkpoint
- Troubleshooting PC issues
- Maintaining PC equipment such as passport scanner, PASCAR unit, switches, updating software, EVA cameras, re-cloning of PC
- Attending user with support
Desktop Engineer
NCS Pte.Ltd.
06.2012 - 12.2013
- Configure PC/Laptop/Printer for various Army camps
- Troubleshooting PC issues such as networking issue
- Attend user with support
- Setting up IT hardware (Printer and Desktop PC)
Tech Runner
Double Negative Visual Effects
07.2011 - 04.2012
- Calibrating Eizo Monitors
- Receiving and setup new IT hardware
- Diagnose and troubleshoot issues with computer equipment such as printers, scanners, photocopiers, etc
- Assist in setting up video conference calls
- Install OS such as Window7 and Fedora
- Install new software such as Photoshop, zbrush, VNC viewer
- Patching of Ethernet cable and Phone lines
- Diagnose and resolve basic network issues
Education
Diploma - Mobile Business Solutions
Ngee Ann Polytechnic
Higher Nitec - Business Information Technology
ITE West College
Skills
- Computer Competency
- Flexibility
- Teamwork
- Commitment to career
- Trustworthiness & Ethics
References
Professional References available upon Request
Timeline
Cyber Security Consultant, Access & Identity
Ensign Infosecurity
02.2022 - Current
Day 2 Engineer
PCS Security Pte.Ltd
10.2019 - 01.2022
IT Support Analyst
HOYA MEDICAL SINGAPORE
06.2015 - 09.2019
Service Support Engineer
PCS Security Pte.Ltd.
03.2014 - 06.2015
Desktop Engineer
NCS Pte.Ltd.
06.2012 - 12.2013
Tech Runner
Double Negative Visual Effects
07.2011 - 04.2012
Higher Nitec - Business Information Technology
ITE West College
Diploma - Mobile Business Solutions
Ngee Ann Polytechnic
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