Jackielou Reyes David

• - Staff Management: Train, schedule, and supervise staff while constantly motivating them to achieve sales goals.
• - Stock Management: Monitor stock levels, manage product ordering, and minimize waste using the FIFO (First In, First Out) method.
• -Customer Service: Ensure customer satisfaction by providing an excellent shopping experience. Address any issues promptly to guarantee customer contentment, and consistently deliver high-quality service.
• - Operational Oversight: Review daily operations, organize the store, and ensure that staff adhere to company Standard Operating Procedures (SOP) at all times.
• - Budget Management: Manage the store budget, and conduct weekly reporting in a timely manner.
• - Support Marketing: Collaborate with the marketing team on product promotions and events.
• - Sales Maximization: Daily check for VIPs and birthday month redemptions to drive sales and increase profits.

• Main goal:
• - Audits products, services, and processes to identify areas of improvement before the service or items reach the consumers or customers.
• - Training newbies and coaching them for proper dealings.
• Defect management: Document all identified defects, track their progress, and ensure they are resolved by working with developers, and other team members.

- Create and maintain quality assurance policies, procedures, and test documentation to ensure compliance with standards and regulations.

• - Monitoring and evaluating the overall performance of a product or service.

• Main Goal:
• -POS Handler and Server

• Main Goal:
• -Train newbies on dealing with repetitive customers, building rapport, and gaining customers' trust.
• -Introduce the product, show them samples and slides on how to win a deal, and let the customer buy, and retain them.

• Main Goal:
• -Offering good packages and assuring that the customers are happy and will keep purchasing.
• -Respond to customer queries and address service complaints promptly.

• Main Goal:
• -Giving the best effort on all matters to help the company grow and to get a good target.
• -Planning every week on the store decorations, and posting photos on Instagram, as part of the Marketing plan.
• -Contacting potential customers or companies to present new products, services, and ideas.
• -Dealing with monthly inventories.
• -Preparing and controlling, ordering and receiving stocks. Preparing monthly Staff Evaluation and Store Evaluation.
• Previous Supervisor

• Main Goal:
• -Train new staff on coffee making and giving the best quality coffee to consumers.
• -Giving coffee history and checking what kind of quality beans we need to serve.