Jack Soh
Summary
A dynamic and adaptive Fullstack Developer with comprehensive experience in managing the complete software development lifecycle. Demonstrated expertise in both front-end development and backend, frequently acting as a linchpin in teams by collaborating seamlessly with dedicated specialists on both fronts.
Overview
5
5
years of professional experience
Work History
Fullstack Developer
Leaptechnology
08.2023 - Current
- Reviewed code, debugged problems, and corrected issues.
- Used NodeJS, ORM and SQL/No-SQL to develop and manage databases.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Coordinated efficient large-scale software deployments.
- Participated in requirements gathering to solidify prerequisites and determine best technical solution to meet business needs.
- Managed development milestones from initial steps through final delivery.
- Built databases and table structures for web applications.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Developed functional databases, applications and servers to support websites on back-end.
- Analyzed existing software implementations to identify areas requiring improvement.
Desktop onsite support
Axiom Technologies/Capgemini (Client) /Azqore (End Client)
11.2021 - 12.2022
- Responsible for preparation of workstations, set up and installation of IT equipment, maintenance of data servers and troubleshooting IT issues
- Provide support for IT projects
- Working on tickets and ensuring timely closure, updating datasheets for servers and such
- Supporting any users with IT requests
- Imaging and formatting new work laptops and desktops
- Handling of inventory assets
- Handling of servers and patching
- Raising of Jira ticket using Jira tool
IT Support Executive
FLEXXO Pte Ltd (Freelance)
12.2020 - 02.2021
- Responsible for preparation of workstations, set up and installation of IT equipment, maintenance of data servers and troubleshooting IT issues
- Provide support for IT projects
Assistant Desktop Support
NCS Pte Ltd (Part-time)
08.2020 - 11.2020
- Perform troubleshooting for client platform related problems
- Perform service request related to client platforms
- Updating and ensuring anti-virus is up to date
- Performing any ad-hoc duties as assigned
System Support Technician
INFOLOGIC Pte Ltd (Full-time)
04.2020 - 07.2020
- Answer all incident/fault calls, write down / record the incident/fault, and escalate the incident/fault to Level 2 support or relevant parties for corrective works
- This includes fault ticketing and tracking of the fault/incident to closure
- Monitor the System performance and System health monitoring; conduct fault management for the System
- Work with Level 2 to resolve issues when necessary
- Track all scheduled System works, or any other maintenance work outside of the System that will affect the Systems
- The Level 1 support shall notify the Level 2 support for pre and post scheduled maintenance checks to ensure that the Systems are not affected by the scheduled maintenance
- Ensuring all documents are properly documented or escalate to the appropriate party as needed
- Generating any daily report as necessary & email to relevant parties
- Updating and ensuring anti-virus is up to date
- Performing any ad-hoc duties as assigned
National Service (Medical Discharge)
08.2019 - 02.2020
IT Support Engineer
Micro 2000 Technology Pte Ltd (Full-time)
06.2018 - 04.2019
- Assisting Team Lead for the vendor support on laptop leases
- Provides IT support Micro 2000 clients on computer software upgrades or glitches, data archiving and backup
- Liaise with Admin and Customer end users to schedule deployments of computers
- Deploy Existing/New Computers to users (interaction with end users
- Migrate Data / Applications for users
- Data wipe for old computers
- Record Pictures/Documentations of work done/completed
- Basic troubleshooting of computers (onsite/answer calls/emails)
- Reporting to team lead and admin
- Maintain security and confidentiality of company information
- Develop strong working relationships with management and administrative personnel for effective and smooth operations
- Installing of printer driver and configurating
Education
Diploma in Applied Artificial Intelligence - Applied Ai
Temasek Polytechnic
Singapore10.2024
Higher Nitec in Electronic Engineering -
Institute of Education College East
Singapore04.2018
'N' Level -
Edgefield Secondary School
Singapore12.2015
Skills
- C#
- MYSQL
- JAVA
- Python
- JavaScript
- Web Development
- PHP Laravel
- RPA UiPath
- RPA Power Automate
- DialogFlow (Chat Bot)
- Machine Learning
- Speech Recognition
- Data Analyst
- Windows OS
- Microsoft Office 365
- Computer hardware
- Mobile development
Languages
English
Chinese
Timeline
Fullstack Developer
Leaptechnology
08.2023 - Current
Desktop onsite support
Axiom Technologies/Capgemini (Client) /Azqore (End Client)
11.2021 - 12.2022
IT Support Executive
FLEXXO Pte Ltd (Freelance)
12.2020 - 02.2021
Assistant Desktop Support
NCS Pte Ltd (Part-time)
08.2020 - 11.2020
System Support Technician
INFOLOGIC Pte Ltd (Full-time)
04.2020 - 07.2020
National Service (Medical Discharge)
08.2019 - 02.2020
IT Support Engineer
Micro 2000 Technology Pte Ltd (Full-time)
06.2018 - 04.2019
Diploma in Applied Artificial Intelligence - Applied Ai
Temasek Polytechnic
Higher Nitec in Electronic Engineering -
Institute of Education College East
'N' Level -
Edgefield Secondary School
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