JACK CHOY
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Home Business
Little Plumpster
10.2025 - 01.2026
- Delivered high-quality customer service in a fast-paced retail environment, handling orders, inquiries, and personalized requests with professionalism.
- Managed point-of-sale transactions, pricing, an, ensuring product availability, freshness, and visual appeal.
- Maintained inventory control and stock rotation, ensuring product availability, freshness, and visual appeal
- Demonstrated strong ownership and reliability by independently managing daily operations, improving workflow efficiency, and consistently meeting customer expectations.
Bartender
Baden Restaurant & Pub
05.2025 - 10.2025
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, using pos system and ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Line Worker
Guzman Y Gomez
02.2025 - 04.2025
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
- Assisted head chef in preparing and serving food.
- Fostered a positive work atmosphere through enthusiasm, dedication, and a strong work ethic, leading to increased team morale.
- Continuously sought opportunities for professional development, attending industry workshops and learning new culinary techniques.
- Contributed to increased guest satisfaction by consistently preparing dishes that met or exceeded expectations in taste and presentation.
Front Desk Associate
Project Send (Rock Climbing Gym)
10.2022 - 06.2024
- Provided exceptional customer service by welcoming members, handling inquiries, and explaining gym policies.
- Assisted customers with membership sign-ups, bookings, and facility tours.
- Managed the front desk, including processing payments, monitoring member check-ins, and maintaining accurate records.
- Conducted safety orientations for new members, ensuring proper use of equipment and adherence to gym safety standards.
- Maintained a clean and organized gym environment, including climbing walls, mats, and shared spaces.
- Collaborated with the team to plan and execute events, such as climbing competitions and community workshops.
- Provided basic climbing tips and recommendations to new members, fostering a supportive atmosphere for all skill levels.
- Monitored climbing areas to ensure safety and provided first-response assistance for minor incidents.
Banquet Server
The Fullerton Bay Hotel, Singapore & Fourseasons Hotel
06.2017 - 01.2019
- Assist with the complete setup and breakdown of the banquet area.
- Relay food and beverage orders.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Respond urgently and appropriately to any concerns.
Waiter
PS. Cafe at Ann Siang Hill
02.2017 - 11.2018
- Responsible for taking customer orders and ensuring customer satisfaction.
- Recommending daily specials and discounts to successfully up-sell limited-time food products.
- Successfully solved customer conflict and problems when mistakes were made with orders and payments.
- Processing payments and handling cash and credit transactions using a POS system.
Skills
Teamwork
Time Management
Friendly and Attitude
Effective Communication
Critical Thinking
Customer Service
Good Interpersonal Skills
Proactive
Additional Information
Cell Group Leader & Ministry Volunteer
- Lead and oversee a small group community, fostering spiritual growth, accountability, and relational support.
- Develop discussion materials and guide meaningful conversations.
- Mentor members through personal challenges and growth journeys.
- Serve actively in multiple church ministries, supporting operations, events, and community outreach initiatives.
Interests
Cycling, Bouldering, Reading, Hiking, Gaming
Timeline
Home Business
Little Plumpster
10.2025 - 01.2026
Bartender
Baden Restaurant & Pub
05.2025 - 10.2025
Line Worker
Guzman Y Gomez
02.2025 - 04.2025
Front Desk Associate
Project Send (Rock Climbing Gym)
10.2022 - 06.2024
Banquet Server
The Fullerton Bay Hotel, Singapore & Fourseasons Hotel
06.2017 - 01.2019
Waiter
PS. Cafe at Ann Siang Hill
02.2017 - 11.2018