Summary
Overview
Work History
Skills
Additional Information
Interests
Timeline
Generic
JACK CHOY

JACK CHOY

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Home Business

Little Plumpster
10.2025 - 01.2026
  • Delivered high-quality customer service in a fast-paced retail environment, handling orders, inquiries, and personalized requests with professionalism.
  • Managed point-of-sale transactions, pricing, an, ensuring product availability, freshness, and visual appeal.
  • Maintained inventory control and stock rotation, ensuring product availability, freshness, and visual appeal
  • Demonstrated strong ownership and reliability by independently managing daily operations, improving workflow efficiency, and consistently meeting customer expectations.

Bartender

Baden Restaurant & Pub
05.2025 - 10.2025
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, using pos system and ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Line Worker

Guzman Y Gomez
02.2025 - 04.2025
  • Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
  • Assisted head chef in preparing and serving food.
  • Fostered a positive work atmosphere through enthusiasm, dedication, and a strong work ethic, leading to increased team morale.
  • Continuously sought opportunities for professional development, attending industry workshops and learning new culinary techniques.
  • Contributed to increased guest satisfaction by consistently preparing dishes that met or exceeded expectations in taste and presentation.

Front Desk Associate

Project Send (Rock Climbing Gym)
10.2022 - 06.2024
  • Provided exceptional customer service by welcoming members, handling inquiries, and explaining gym policies.
  • Assisted customers with membership sign-ups, bookings, and facility tours.
  • Managed the front desk, including processing payments, monitoring member check-ins, and maintaining accurate records.
  • Conducted safety orientations for new members, ensuring proper use of equipment and adherence to gym safety standards.
  • Maintained a clean and organized gym environment, including climbing walls, mats, and shared spaces.
  • Collaborated with the team to plan and execute events, such as climbing competitions and community workshops.
  • Provided basic climbing tips and recommendations to new members, fostering a supportive atmosphere for all skill levels.
  • Monitored climbing areas to ensure safety and provided first-response assistance for minor incidents.

Banquet Server

The Fullerton Bay Hotel, Singapore & Fourseasons Hotel
06.2017 - 01.2019
  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests’ needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.

Waiter

PS. Cafe at Ann Siang Hill
02.2017 - 11.2018
  • Responsible for taking customer orders and ensuring customer satisfaction.
  • Recommending daily specials and discounts to successfully up-sell limited-time food products.
  • Successfully solved customer conflict and problems when mistakes were made with orders and payments.
  • Processing payments and handling cash and credit transactions using a POS system.

Skills

Teamwork

Time Management

Friendly and Attitude

Effective Communication

Critical Thinking

Customer Service

Good Interpersonal Skills

Proactive

Additional Information

Cell Group Leader & Ministry Volunteer

  • Lead and oversee a small group community, fostering spiritual growth, accountability, and relational support.
  • Develop discussion materials and guide meaningful conversations.
  • Mentor members through personal challenges and growth journeys.
  • Serve actively in multiple church ministries, supporting operations, events, and community outreach initiatives.

Interests

Cycling, Bouldering, Reading, Hiking, Gaming

Timeline

Home Business

Little Plumpster
10.2025 - 01.2026

Bartender

Baden Restaurant & Pub
05.2025 - 10.2025

Line Worker

Guzman Y Gomez
02.2025 - 04.2025

Front Desk Associate

Project Send (Rock Climbing Gym)
10.2022 - 06.2024

Banquet Server

The Fullerton Bay Hotel, Singapore & Fourseasons Hotel
06.2017 - 01.2019

Waiter

PS. Cafe at Ann Siang Hill
02.2017 - 11.2018
JACK CHOY