Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jabarudeen S/O Mohd Ali

Summary

Friendly and reliable employee offering excellent customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

5
5
years of professional experience

Work History

Money Changer

East Point Money Changer
06.2019 - 01.2024
  • Currency Exchange: Conduct currency exchange transactions for customers, converting one currency into another based on prevailing exchange rates. Ensure accuracy in calculations and adherence to established policies and procedures.
  • Customer Service: Provide exceptional customer service by assisting customers with their currency exchange needs, answering inquiries, and addressing concerns promptly and courteously. Offer guidance and recommendations on currency exchange options.
  • Rate Management: Stay updated on current exchange rates for various currencies and monitor fluctuations in the foreign exchange market. Adjust rates accordingly and communicate changes effectively to customers.
  • Transaction Processing: Process currency exchange transactions efficiently and accurately using computerized systems or manual methods. Verify identification and compliance with regulatory requirements for currency exchange transactions.
  • Cash Handling: Handle cash transactions securely, including counting, sorting, and verifying currency denominations. Maintain accuracy in cash balances and adhere to cash handling procedures to prevent errors or discrepancies.
  • Compliance: Adhere to legal and regulatory requirements governing currency exchange operations, including anti-money laundering (AML) and know-your-customer (KYC) regulations. Ensure compliance with internal policies and procedures to mitigate risks.
  • Recordkeeping: Maintain accurate records of currency exchange transactions, including customer information, transaction details, and currency exchange rates. Prepare reports and documentation as required by management or regulatory authorities.
  • Security Measures: Implement security measures to safeguard cash and valuables, including maintaining awareness of potential fraudulent activities or suspicious behavior. Follow security protocols to minimize risks to personnel and assets.
  • Team Collaboration: Collaborate with colleagues and supervisors to ensure smooth operations and provide support as needed. Foster a positive work environment conducive to teamwork and cooperation.


Education

Victoria School

Skills

  • Excellent communication and interpersonal abilities
  • Proficiency in using currency counting machines and related equipment
  • Knowledge of foreign exchange regulations and compliance standards
  • Ability to work efficiently under pressure in a fast-paced environment

Languages

English
Malay
Tamil

Timeline

Money Changer

East Point Money Changer
06.2019 - 01.2024

Victoria School

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Jabarudeen S/O Mohd Ali