Jaania Mahtani
Summary
Detail-oriented and resourceful individual with experience in customer service, financial management, and sales. Strong problem-solving, communication, and organizational skills developed through managing ticketing operations and running a small business. Passionate about delivering excellent service and optimizing processes for efficiency.
Overview
2025
2025
years of professional experience
Work History
Freelance Baking
-
- Built and managed a small business, handling sales and financial management
- Worked with an event planner to create and sell Father's Day DIY cookie kits, boosting sales and enhancing customer engagement.
- Oversaw pricing, budgeting, and profit analysis to ensure sustainability.
- Maintained high product quality and timely delivery to uphold customer satisfaction.
Ticketing Manager
ACSian Theatre
05.2023 - 08.2024
- Oversaw ticketing operations for an audience of over 500 attendees, ensuring a smooth and efficient process.
- Managed financial transactions, tracking revenue and reconciling sales with accuracy.
- Provided customer support, resolving inquiries and ensuring a positive experience.
- Developed an organized tracking system for ticket distribution, reducing errors and improving efficiency.
- Collaborated with team members to anticipate demand and optimize seating arrangements.
Education
A Levels -
Anglo Chinese Junior College
Singapore10-2024
Skills
- Effective Communication Skills
- Financial Management
- Sales Strategy Development
- Effective Problem-Solving
- Proficient Time Management
- Logistics Management
Timeline
Ticketing Manager
ACSian Theatre
05.2023 - 08.2024
Freelance Baking
-
A Levels -
Anglo Chinese Junior College
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