Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Football, Floorball and Computer Games
Additional Information
Languages
Timeline
Generic

Izz Nawawi

Summary

Dynamic and reliable professional with extensive experience in food service and customer satisfaction, notably at Evergreen. Proven ability to enhance guest experiences through strong teamwork and effective communication. Skilled in time management and adaptive problem solving, consistently delivering timely service while maintaining high standards of cleanliness and organization. Fluent in English and Malay.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Banquet Server and Stewarding

Evergreen
10.2022 - 02.2024
  • Assisted in setting up banquet tables and chairs according to event specifications.
  • Delivered food and beverages promptly, ensuring guest satisfaction during events.
  • Collaborated with kitchen staff to coordinate timely service and accurate orders.
  • Maintained cleanliness and organization of dining areas throughout events.
  • Supported team members in managing guest requests and inquiries efficiently.
  • Followed safety protocols for food handling and sanitation practices consistently.

Food Delivery Driver

Grab Food
02.2022 - 08.2022
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Communicated effectively with customers regarding order status and special requests.
  • Maintained vehicle cleanliness and safety, adhering to company standards and regulations.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Cashier

Pizzq Hut
01.2021 - 01.2022
  • Supervised daily cash handling operations ensuring accuracy and efficiency.
  • Trained new team members on POS systems and customer service protocols.
  • Managed customer transactions, resolving discrepancies effectively.
  • Optimized checkout processes to enhance customer experience.
  • Coordinated with kitchen staff for seamless order fulfillment.
  • Worked flexible schedule and extra shifts to meet business needs.

Package Delivery Assistant

Ninja Van
01.2020 - 01.2021
  • Assisted in loading and unloading delivery vehicles efficiently.
  • Organized inventory to streamline order fulfillment processes.
  • Communicated with drivers to coordinate timely deliveries.
  • Maintained accurate records of delivered goods and customer feedback.
  • Deliver of packages and goods to customer houses personally
  • Ensured proper handling of packages, preventing damages during transit.

Education

No Degree - Aerospace Engineering

Republic Polytechnic
04-2027

No Degree - O Levels

Hougang Secondary School
02-2023

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Adaptive problem solving
  • Punctual and reliable
  • Flexible schedule
  • Physical coordination
  • Performance improvement
  • Running orders
  • Team collaboration
  • FLUENT IN ENGLISH AND MALAY

Accomplishments

    Captain for school football team in secondary school

    Rugby student trainer for Republic Polytechnic where i help new students how to play and train for it

Certification

Professional Certificates

Food and Hygiene Course

AESTHETICAR PTE. LTD.

Mar 2024


O levels and PSLE SEAB and upcoming Diploma in Aerospace Engineering

Football, Floorball and Computer Games

Football in Secondary school where i just participated and represented for the school for National Games Singapore and managed to get 2nd place in League 2 of NSG.

Floorball from Primary school all the way to Sec 1 where also participated for NSG 

Currently in RUGBY for Republic Polytechnic

Additional Information

Currently studying and just hopefully looking for part time jobs until i graduate

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Banquet Server and Stewarding

Evergreen
10.2022 - 02.2024

Food Delivery Driver

Grab Food
02.2022 - 08.2022

Cashier

Pizzq Hut
01.2021 - 01.2022

Package Delivery Assistant

Ninja Van
01.2020 - 01.2021

No Degree - Aerospace Engineering

Republic Polytechnic

No Degree - O Levels

Hougang Secondary School

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Izz Nawawi