Izabella Trygg Kesy
Legal Operations Manager/ Contracts Manager
Singapore
Summary
I’m a legal operations pro with 15+ years of experience managing and negotiating contracts and improving processes across the US, APAC, and EMEA. I’ve helped tech companies streamline legal operations and support business growth. I love finding new tech solutions that make admin work easier and enjoy working with different teams to get things done.
Overview
2025
2025
years of professional experience
Work History
Manager, Contracts Operations APAC
SailPoint Technologies, Inc.
1 2022 - Current
- Company Overview: Hired for a US based Cybersecurity Company to Manage APAC region (Australia, Japan and Asia) for their Contract Management and Contract Negotiations with Customer, Vendors and Partners
- Guided deals from start to finish, collaborating closely with senior executives, sales teams, product owners, legal, finance, compliance, accounting, and security teams to ensure closures that align with SailPoint’s corporate risk profile while keeping customers satisfied
- Worked with sales, legal, and finance teams to tackle complex situations and find solutions that allowed us to recognize revenue while staying compliant
- Built and managed contract processes for the APAC region, making sure everything aligns with legal requirements and company policies for SaaS deals, data privacy, and complex negotiations
- Led efforts to improve processes by automating contract approvals and creating playbooks, which helped speed up negotiations and improve efficiency
- Led a team to ensure that all APAC commercial transactions, contract management, and post-execution processes were accurately captured and aligned with the CLM system, while establishing and monitoring operational goals to drive continuous improvement
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Principle Contracts Manager
Workday Singapore Pte. Ltd.
01.2017 - 01.2022
- Company Overview: Transferred to Singapore to assist the growing region of APJ for the Contracts Management team
- Played a key role in developing and implementing end-to-end contract management systems, advising on strategic initiatives for automated workflows and creating contract playbooks
- Partnered with sales, legal, and product teams to align contract management strategies with business goals, contributing to significant revenue growth in the APJ region
- Led contract negotiation for SaaS agreements, Data Processing Terms and new acquired product offerings, ensuring alignment with regulatory and company policies
- Mentored and developed a high-performing legal operations team, fostering a culture of knowledge sharing and continuous improvement
Contracts Manager
Workday Limited
01.2015 - 01.2017
- Company Overview: Hired as a first Contract Manager in EMEA to set up the contract manager team
- Primary legal contact for EMEA and APJ region to support Sales, Procurement and Operations and the Data Privacy Lawyer for a Global SaaS solution provider
- Established the contract management function for EMEA, including hiring, training, and process standardization for the region
- Draft, negotiate and review standard Agreements within Workday business
- Process contract documents through their lifecycle from document generation and distribution of templates to negotiation and managing signatures and filing documents electronically
- Monitor contract expirations to ensure proper handling
- Interact and communicate with customers, internal departments and outside vendors
- Hired as a first Contract Manager in EMEA to set up the contract manager team
- Primary legal contact for EMEA and APJ region to support Sales, Procurement and Operations and the Data Privacy Lawyer for a Global SaaS solution provider
Business Development Representative
Salesforce
01.2014 - 01.2015
- Created and executed strategies to generate new business opportunities in the enterprise banking and financial sector
- Collaborated with internal stakeholders to align CRM and platform solutions with client needs, contributing to pipeline growth
Contract Manager
KCI Medical Ab
01.2013 - 01.2014
- Managed public and private tender projects across the Nordic Region, UK, Ireland, Netherlands, and Belgium
- Collaborated with internal stakeholders, including sales, finance, and operations, to develop winning bids
- Ensured all practices complied with internal and external legal requirements while driving efficient decision-making processes within the legal department
- Maintaining processes that provide timely notification of critical contract events (renewals, termination and due dates)
- Negotiating business terms
- Ensuring contract provisions are clear and conform to company policy from pre-contract through post-signature
- Administer and Analyzing purchase contracts within the contract management database, assuring accurate data entry of contract specifications and terms into the database and completeness of all contracting processes
Account Director
Worldpay (Prev.RBS)
01.2011 - 01.2013
- Managed large accounts in Merchant Banking and Acquiring, focusing on renewals, divestment information, and renegotiating legacy contracts while serving as the main point of contact for clients
- Worked with internal legal and risk teams to manage client relationships and address risk and fraud issues with payment schemes like Mastercard and VISA
Contract Negotiation Specialist (equal to Attorney)
IBM
01.2010 - 01.2011
- Drafted and negotiated complex agreements for the Nordic market, covering services, hardware, and software, while supporting procurement deals
- Handled negotiations for confidentiality agreements, liability clauses, IP terms, and data protection compliance, while also managing agreements with local countries and supporting IBM financing agreements
Legal Internship
Vesta Payment Corporation
06.2009 - 08.2009
Education
LLB in Irish Law -
Griffith College
Dublin , Ireland 04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Contract Management
Negotiation
Problem-solving abilities
Teamwork and Collaboration
Decision-Making
Team Collaboration
Adaptability
Phone
+65, 89498843
Timeline
Principle Contracts Manager
Workday Singapore Pte. Ltd.
01.2017 - 01.2022
Contracts Manager
Workday Limited
01.2015 - 01.2017
Business Development Representative
Salesforce
01.2014 - 01.2015
Contract Manager
KCI Medical Ab
01.2013 - 01.2014
Account Director
Worldpay (Prev.RBS)
01.2011 - 01.2013
Contract Negotiation Specialist (equal to Attorney)
IBM
01.2010 - 01.2011
Legal Internship
Vesta Payment Corporation
06.2009 - 08.2009
LLB in Irish Law -
Griffith College
04.2001 -
Manager, Contracts Operations APAC
SailPoint Technologies, Inc.
1 2022 - Current
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