Iylia Amanda Binte Kasmani
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
4
4
years of professional experience
Work History
Warehouse Contractor
Aramex
Singapore
11.2024 - 01.2025
- Optimized warehouse space utilization, executing strategic storage solutions for various products.
- Increased order accuracy, conducting thorough quality checks before shipment dispatches.
- Reduced order processing time with accurate order picking and packing.
- Maintained a safe working environment through consistent adherence to safety protocols.
Server
Canyon Club
Singapore
09.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Sales Associate
Pet Lovers
Singapore
01.2024 - 02.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and provided outstanding customer service.
Banquet Server
Ace Management
Singapore
12.2022 - 12.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Retail Sales Associate
Zara
Singapore
12.2022 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier
Long John Silver’s
Singapore
03.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nitec - Business Services
Institute of Technical Education
SingaporeGCE N Levels -
Manjusri Secondary School
Singapore12.2022
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
- Task prioritization
- Multitasking and organization
- Point of sale (POS) system operations
- Hostess support
Timeline
Warehouse Contractor
Aramex
11.2024 - 01.2025
Server
Canyon Club
09.2024 - 11.2024
Retail Sales Associate
Pet Lovers
01.2024 - 02.2024
Banquet Server
Ace Management
12.2022 - 12.2022
Retail Sales Associate
Zara
12.2022 - 12.2022
Cashier
Long John Silver’s
03.2021 - 09.2021
Nitec - Business Services
Institute of Technical Education
GCE N Levels -
Manjusri Secondary School