Ivy Oh Jingni
Summary
Experienced treasury and banking operations leader with over 20 years across global markets, including Asia equities, derivatives, FX, and multi-asset products. Proven expertise in cash and liquidity management, inter-bank settlements, operational risk controls, regulatory compliance, and business continuity planning. Skilled in leading cross-border teams, integrating automation, and strengthening operational resilience. Passionate about mentoring and empowering teams, driving error prevention, and delivering same-day resolution of operational issues. Fluent in English and Mandarin.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Officer, Treasury Operations
CLSA SetClear Pte. Ltd.
07.2022 - Current
- - Lead cash and liquidity management, overseeing inter-bank and inter-institutional fund movements to ensure precise, timely settlements and optimal funding utilization.
- - Drive custody overdraft and margin monitoring, cash projections, and funding requirement analysis, enhancing liquidity risk management and minimizing operational exposure.
- - Prepare daily, weekly, and monthly treasury reports (e.g., cash positions, FX exposures) to ensure compliance with MAS regulations, internal audit standards, and group policy requirements.
- - Update and maintain internal treasury management systems and bank portals to ensure accurate real-time data, seamless cash operations, and robust control integrity, supporting informed decision-making and regulatory compliance.
- - Execute and validate domestic (book transfers) and cross-border payments promptly, maintain comprehensive bank account documentation, and coordinate with banking partners to resolve operational issues and ensure smooth, uninterrupted payment workflows.
- - Collaborate closely with remote teams in Pune (India) and Shenzhen (China), aligning operational processes and fostering a unified regional approach.
- - Serve as an active member of the Business Continuity Planning (BCP) team, leading drills and contingency measures to ensure operational resilience and regulatory readiness.
- - Champion error prevention, overseeing same-day investigation and resolution of trade and settlement discrepancies and disputes, significantly reducing operational risks.
- - Lead cross-training initiatives for colleagues to strengthen team agility, reduce key-person dependencies, and build a high-performance operational culture.
- - Support technology enhancement projects and UAT testing, driving automation and process improvements to future-proof treasury operations.
Various Operations & Middle Office Roles
Bank of America (Merrill Lynch)
04.2011 - 07.2022
- - Managed securities and derivatives settlements across Asia, ensuring T+1/T+2 compliance and minimizing settlement risk through robust reconciliation and exception management.
- - Strengthened operational controls and streamlined workflows, reducing trade exceptions and operational errors by 30%.
- - Identified and resolved trade breaks across Asian markets, enhancing booking accuracy and improving client satisfaction scores.
- - Represented the team in inter-department process optimization initiatives, contributing to firm-wide operational excellence.
- - Oversaw trade lifecycle management, reconciliations, P&L controls, and risk mitigation for Japan equity swap and exotics desks.
- - Led documentation and standardization projects, improving new joiner onboarding efficiency and reducing operational errors.
- - Executed FX and cross-currency trades with 99% accuracy, enhancing operational precision and client confidence.
- - Contributed to automation and system enhancement projects, reducing manual interventions and improving overall trade efficiency.
Account Executive
GFT Forex
09.2010 - 04.2011
- - Consistently exceeded monthly sales targets through consultative client engagement and tailored trading solutions, achieving 20% portfolio growth.
- - Delivered trading platform demonstrations and training, increasing client adoption and trading volumes.
Equity Dealer
DBS Vickers Securities
08.2008 - 08.2010
- - Provided trade execution and strategic advisory services for retail and corporate clients, strengthening relationships and portfolio performance.
- - Conducted workshops and one-on-one coaching sessions, driving client engagement and loyalty.
Officer – GWIM Operations Analyst
Merrill Lynch
12.2006 - 07.2008
- - Managed error trade corrections and manual reconciliations, improving settlement accuracy and reducing exception queues.
Call Centre Executive – Cards, Loans, Investments
HSBC
08.2003 - 11.2006
- - Delivered high-quality customer service and sales support, consistently exceeding sales and service targets and contributing to overall revenue growth.
Education
Bachelor of Science - Accounting and Finance
University of Bradford
Diploma - Banking and Finance
Nanyang Polytechnic
SingaporeSkills
- Cash management expertise
- Operational risk management
- Workflow automation
- Cross-cultural team coordination
- Business continuity planning
- Proactive error management
- Trade processing and settlement
- Regulatory compliance management
- Banking operations management
- Stakeholder engagement
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
Websites
Certification
- Kelly Services Elite Award – HSBC, 2004
- Certification of Excellence for Best QC Calls – HSBC, 2004
- NYP Certification of Achievement (Outstanding Performance), 2001
Languages
English (Fluent)
Mandarin (Fluent)
Hobbies and Interests
Open to senior leadership roles in treasury operations, cash & liquidity management, regional operational control, and transformation programs focused on operational excellence, resilience, and innovation.
Key Highlights
- Over 20 years of global experience in multi-asset operations and treasury functions
- Proven impact on error prevention, operational risk mitigation, and same-day resolution
- Strong leadership in cross-border team development and business continuity planning
- Skilled in process optimization, automation, and technology integration
- Trusted partner to senior stakeholders and institutional clients, delivering strategic operational value
Timeline
Officer, Treasury Operations
CLSA SetClear Pte. Ltd.
07.2022 - Current
Various Operations & Middle Office Roles
Bank of America (Merrill Lynch)
04.2011 - 07.2022
Account Executive
GFT Forex
09.2010 - 04.2011
Equity Dealer
DBS Vickers Securities
08.2008 - 08.2010
Officer – GWIM Operations Analyst
Merrill Lynch
12.2006 - 07.2008
Call Centre Executive – Cards, Loans, Investments
HSBC
08.2003 - 11.2006
Bachelor of Science - Accounting and Finance
University of Bradford
Diploma - Banking and Finance
Nanyang Polytechnic
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