Iswandi Bin Ramle

Customer location based in:

- SOITEC Microelectronics Singapore Pte Ltd

• Manage site operations and main interfaces with customer for monthly review
• Leading team in 8D, FMEA, Incident report, perform BSV
• Manage safety system (Procedure, MSDS, Training)
• Leading team in setting up of Operations & Maintenance procedures
• Develop gas / chemical distribution systems maintenance program
• Establish operating parameters for gas/chemical systems
• Leading team in troubleshooting
• Drive onsite improvement programs
• Review gas / chemical analysis data and update to customers
• Respond to escalation during emergencies and ensure issues are effectively resolved
• Manage staff training & qualification
• Leading team in customer audits and ensure site compliance to HSEQ & internal requirement (IMS)

Customer location based in:

- QUALCOMM RF360 Singapore Pte Ltd

- Institute of Micro Electronics (IME)

- Agency for Science, Technology and Research (A*STAR) in Fusionopolis 2

• Continually review and monitor operation to ensure contractual requirements are met and established procedures are practiced
• Ensure the implementation of an effective maintenance programme
• Proactive to identify and implement improvement programs
• Identify and monitor safety, reliability and quality indicators, and lead the team to achieve KPI targets
• Maintain good working relationships with customer and effective communication of customer requirements to team members
• Attends regular review meetings with the customer to identify concerns and opportunities
• Provide relevant reports (weekly, monthly, inventory, consumption, maintenance, etc) as requested by customers.
• Proactive in identifying customer's needs and implements solutions
• Prevent customer's complaints
• Perform system trouble shooting
• Maintain and update SOJT records
• Perform qualification and certification process for TGCM staff to achieve the required level of competency
• Perform BSV and risk Assessment and lead site safety programs to prevent safety incidents
• Assist and participate in HAZOP and FMEA or other risk management methods to identify potential risks and HSES issues
• Coordinate with HSES and Quality Department to roll out HSES and Quality programs for the site
• Manage TGCM quality / IMS documents

Customer location based in:

- MICRON Semiconductor Asia Pte Ltd (Fab 10W)

• Continually review and monitor operation to ensure contractual operation requirements are met and established procedures are practiced
• Maintain good working relationships with customers and help to cascade customer requirements to Team members
• Provide support and recovery in case of emergency, supply interruption or quality incident
• Troubleshoot and resolve incidents and implement the agreed corrective / preventive action taken to eliminate future recurrence
• Plan and manage staff training and development
• Compliance to HSES and IMS requirements
• Ensure site documentation control complies with company procedures

• To be responsible for optimizing and controlling existing cylinder assets
• Ensure ALSg assets used at customer site are optimized and control of idle cylinder assets that are not optimized
• Conduct investigations to identify causes of discrepancies and rectification of customer's holding assets
• Cylinder investment planning to participate in purchasing process with supplier and contractor (new cylinders, repairs)
• Coordinate cylinder assets transfer between the Air Liquide subsidiaries and affiliates
• Ensure customer orders are fulfilled in timely and safe manner
• Provide inventory management functions at Warehouse
• Support Vendor Managed Inventory (VMI), Cylinder Audit and Warehouse roles

• Plan weekly visits according to geography and manpower
• Detailed planning with major customers, account holder and subordinates prior to the stock count
• To delegate subordinates to attend requests from customer or internal department
• Submit detailed report after stock count visits
• Decision making in handling discrepancies between internal systems against customer physical holdings
• Conduct continuous monthly meeting in improving holdings accuracy in GIDEONS
• Participate recovery of abandoned cylinders

• Daily control of in-out movement of cylinders & pallets
• Record documents of ALSg & customer cylinders
• Alliance with customer service unit, production & logistics department to ensure smooth process of meeting customers' requirements
• Attend to walk-in customers in receiving & issuing COP (Customer Owned Property) cylinders

• Filling liquid gases (Oxygen, Nitrogen, Argon, Carbon Dioxide) into LGCs (Liquid Gas Cylinder)
• Perform daily maintenance & repairs of LGCs

• Assist Lead Process Technician and team members in operating the machine at target speed, efficiency, waste, and delay
• Identify probable – potential cause of downtime of the machine and solve / rectify as soon as possible
• Perform preventive maintenance, corrective maintenance, grade change, tier change, and troubleshooting issues
• Handles base course modular machine producing ‘Huggies' diapers and packaging machines such as OPTIMA and Focke

• Routine checking of DI system, plant equipment such as compressor, chiller and boiler, PUB, LT, busbar loading meter reading, recording transformer & oil level reading
• Also attend to any trip failure & lighting breakdown
• Carry out routine servicing of fire protection systems such as sprinkler, CO2, fire water pumps and fire alarms

• Maintained quality assurance of Autopass / Cashcard reader devices
• Performed troubleshooting and diagnosis on malfunctioning equipment.