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Isvariya Nadasan Magendaran
Social Worker
Singapore
Summary
Dedicated social worker with diverse skills, excels in remaining calm under pressure, exceptional interpersonal and problem-solving abilities. Proficient in identifying unique needs and providing assistance to vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Social Worker
Thye Hua Kwan Moral Charities
01.2024 - Current
- Provided empathetic support to clients and families during crises and transitional periods.
- Connected families to essential community resources, including housing assistance, financial aid, and healthcare services.
- Advocated for clients' rights by navigating complex systems to secure necessary benefits and support.
- Conducted home visits to assess family dynamics and living environments, offering guidance on communication and conflict resolution.
- Developed tailored intervention plans based on comprehensive assessments to improve client well-being.
- Maintained accurate and timely case documentation in compliance with regulatory standards.
- Collaborated with schools to support students' social-emotional development and promote inclusive learning environments.
- Delivered crisis intervention services for clients facing high-risk situations such as family violence or suicidal ideation.
- Maintained consistent contact with clients through home visits and regular follow-ups.
- Supported client transitions from residential facilities to independent living with appropriate aftercare plans.
- De-escalated high-stress situations through individual and family interventions.
- Facilitated multidisciplinary team meetings to align service strategies and ensure holistic care.
- Built and maintained strong partnerships with community agencies to ensure effective referrals and service coordination.
- Managed a caseload of up to 30 clients, balancing administrative responsibilities and direct client work.
- Served as Coordinator for Serious Case Reviews, ensuring comprehensive review and follow-up on critical incidents.
- Contributed to the administrative statistics team, supporting data tracking and analysis for reporting and evaluation.
Senior Social Work Associate
Thye Hua Kwan Moral Charities
01.2022 - 12.2023
- Conducted comprehensive client assessments and developed individualized care plans to enhance client well-being.
- Empowered clients by providing accurate, up-to-date information on services and programs, supporting informed decision-making.
- Participated in continuous professional development through courses to remain current with best practices and evolving trends in social work.
- Provided ongoing counseling and connected families facing mental health challenges to appropriate resources and support services.
- Built collaborative relationships with community organizations and stakeholders; coordinated and implemented community work programmes to meet identified needs.
- Served as the Coordinator for Serious Case Reviews, ensuring thorough documentation and timely follow-up.
- Supported the efficient operation of the social work unit through administrative support, record maintenance, and reporting.
- Responded to walk-ins, phone inquiries, and email referrals in a timely and professional manner.
- Managed a caseload of up to 15 clients, providing consistent case management and support.
- Effectively handled escalated and complex cases with sound judgment and appropriate intervention.
- Carried out ad-hoc tasks assigned by the supervisor, demonstrating adaptability and a strong team spirit.
- Provided support during internal and external audits by assisting with preparing documentation and ensuring compliance.
- Worked with clients from diverse backgrounds, handling a wide range of social work cases with cultural sensitivity and professionalism.
Outreach Worker
Thye Hua Kwan Moral Charities
03.2021 - 01.2022
- Increased client engagement in programs through consistent follow-ups and relationship-building.
- Established rapport with residents by through active involvement in community work programmes.
- Planned and executed divisional community programmes across various neighborhoods.
- Led outreach efforts in Jurong, Bukit Panjang, Bedok North, MacPherson, and Tanjong Pagar, planning programmes to the community's needs.
- Mentored programme participants to develop and lead their own community initiatives.
- Improved outreach program effectiveness by continually evaluating and updating strategies based on community feedback and needs.
- Cultivated partnerships with community stakeholders to strengthen support networks for clients.
Clinic Manager
Soma Clinic Singapore
01.2019 - 12.2020
- Scheduled appointments for clients and addressed clients' queries, concerns and disputes
- Handled billing and invoicing
- Managed the entire clinic.
- Handled stock taking, purchasing of items and logistics
- Training of new staff
- Prepared monthly reports
- Housekeeping
- Liaising with external vendors regarding maintenance
Front Line Officer
VFS Global Singapore
01.2017 - 12.2017
- Handled various legal & official documents, sharpening my administrative skills in the process.
- Scheduled appointments addressed clients' queries.
- Resolved clients' concerns & disputes.
Human Resources Intern
Nestle Singapore (Pte) Ltd
01.2016 - 12.2016
- Assisted in recruitment of staff as well as gained knowledge on human profiling.
- Conducted familiarizations & arranged refresher training for new staff & existing staff respectively.
- Assisted in data collection for company's diversity survey by carrying out short interviews.
- Increased in independent learning, communication skills and gained knowledge in human resource department
Education
Post Graduate Diploma - Social Work
Singapore University of Social Sciences
Singapore 04.2001 -
Bachelor of Arts With Distinction (Cum Laude) - Sociology
University At Buffalo (SIM Global)
Singapore 04.2018 - 01.2020
Diploma - Human Resource Management with Psychology
Republic Polytechnic
01.2014 - 01.2017
GCE O'Levels -
Fuchun Secondary School
01.2009 - 01.2013
Skills
- Multitasking
- Leading and Brainstorming
- Organizing and Filing
- Bilingual
- Intuitive
- Determined
- Handling Disputes
- Communication
- Problem Solving
- Independent
- Analytical thinking
- Attention to detail
Language And Proficiencies - Languages
- English, Proficient, Fluent
- Tamil, Proficient, Fluent
Accomplishments
- Currently volunteers as a befriender with the Singapore After-Care Association (SACA), providing one-to-one psychosocial and emotional support to ex-offenders as they reintegrate into the community. This role involves building trust, offering guidance, and supporting clients in navigating challenges related to rehabilitation, employment, and social reintegration.
Highlights - Summary
A dedicated social worker with over four years of experience in casework and community engagement within a Family Service Centre, serving diverse populations across the Bukit Panjang community. Holds a Postgraduate Diploma in Social Work and a Bachelor of Arts in Sociology with Distinction (Cum Laude), with a specialisation in crime. Provisional Registered Social Worker with demonstrated competencies in psychosocial assessment, case management, and inter-agency collaboration. Passionate about supporting vulnerable individuals and families through strengths-based and culturally responsive approaches. Also serves as a volunteer befriender with the SACA, supporting reintegration efforts for ex-offenders.
Software
Microsoft Powerpoint
Microsoft Excel
Timeline
Social Worker
Thye Hua Kwan Moral Charities
01.2024 - Current
Senior Social Work Associate
Thye Hua Kwan Moral Charities
01.2022 - 12.2023
Outreach Worker
Thye Hua Kwan Moral Charities
03.2021 - 01.2022
Clinic Manager
Soma Clinic Singapore
01.2019 - 12.2020
Bachelor of Arts With Distinction (Cum Laude) - Sociology
University At Buffalo (SIM Global)
04.2018 - 01.2020
Front Line Officer
VFS Global Singapore
01.2017 - 12.2017
Human Resources Intern
Nestle Singapore (Pte) Ltd
01.2016 - 12.2016
Diploma - Human Resource Management with Psychology
Republic Polytechnic
01.2014 - 01.2017
GCE O'Levels -
Fuchun Secondary School
01.2009 - 01.2013
Post Graduate Diploma - Social Work
Singapore University of Social Sciences
04.2001 -
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