Ismail Bardach
Summary
Skilled in developing user-friendly and responsive web applications, my experience in business management and leadership has cultivated a strategic mindset. This empowers me to tackle web development projects with a holistic understanding of the organization's objectives, enabling me to utilize my technical expertise and problem-solving capabilities. As a result, I create solutions that not only provide exceptional customer experiences but also align seamlessly with the company's overall goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Freelance Web Developer
Freelance
08.2024 - Current
- Successfully completed 10+ freelance web development projects, delivering high-quality, functional websites and applications on time and within budget.
- Received positive client feedback with an average satisfaction rating of 4.8 out of 5 stars.
- Facilitated seamless communication with diverse stakeholders through fluency in multiple languages, enabling effective collaboration.
- Adhered to SEO best practices while designing sites.
- Discussed site and app requirements with clients to produce actionable development plans.
Retail Department Manager
Decathlon Pte Ltd
06.2024 - 08.2024
- Managed a team of 8 people, ensured their development and motivation. during my tenure, the team's average customer satisfaction rating increased by 15%.
- Recruited and integrated several employees into the company, resulting in improved skillset. I successfully recruited and on boarded 15 new team members within the first year, ensuring they were fully integrated and productive within their first month.
- Piloted commercial objectives and productivity initiatives, leading to increased sales, improved profit margins and higher customer conversion rates
- Coordinated team member allocation to optimize staffing levels and maximize productivity.
Web Support Specialist
Educastream
10.2019 - 06.2021
- Leveraged my web development knowledge to identify and resolve website performance issues, improving overall user experience and boosting conversion rates for the company's professional landing page by 12%.
- Resolved complex technical issues for clients and employees, significantly reducing customer support ticket resolution time by half.
- Participated in refining the company's CRM system, implementing automation and workflows to streamline processes such as account management, order processing, and customer inquiries, leading to a 95% first-contact resolution rate.
- Contributed to enhancing the CRM system's transaction management capabilities, ensuring data accuracy and reducing manual errors during order processing, resulting in a 99% error-free rate.
IT Service Officer
SFR Pte Ltd
01.2019 - 09.2019
- Demonstrated exceptional problem-solving skills by effectively resolving customer equipment issues through a deep understanding of setup procedures and Internet server systems.
- Achieved consistent high performance by maintaining the rank of Best Performing Employee for three consecutive months and an average customer satisfaction rating of 95% for five consecutive months.
- Multilingual ability enabled me to support a larger customer pool: France, the Middle East, and English-speaking countries, compared to other colleagues.
Education
Web Development Certificate - Web Development
The Odin Project
Singapore08.2024
Master in Neuro-cognition and Population Health - undefined
University of Ibn Tofail
Kenitra, Morocco06.2018
Bachelor Degree in Science - undefined
University of Ibn Tofail
Kenitra, Morocco06.2016
Skills
- Frontend: HTML5 - CSS3 - JavaScript - TypeScript - ReactJS - Tailwind CSS - NextJS
- Backend: NodeJS - MongoDB - MySQL - AWS
- DevOps/Tools: GitHub Actions - Webpack - Git - NPM
- General/Conceptual: Design Patterns - Algorithm
- Soft Skills: Communication - Problem-solving - Strategic Thinking
Additional Information
LinkedIn: https://linkedin.com/in/ismail-bardach-83921a190/
GitHub Profile: https://github.com/Ninja-Jutsu
Projects
BAZAAR: https://github.com/Ninja-Jutsu/bazaar
Description: A modern e-commerce platform built with Next.js, offering secure shopping and effortless product management.
Key Achievements:
- Authentication: Leverages Clerk for robust user authentication and management.
- Product Management: Enables administrators to create and manage product listings efficiently.
- Seamless Ordering: Provides a user-friendly interface for browsing products and placing orders.
- Secure Payments: Integrates with Stripe to enable secure and convenient online payments.
- Order Tracking: Allows users to track the status and delivery of their orders.
- Responsive Design: Adapts seamlessly to different screen sizes and devices.
BOOK-IT: https://github.com/Ninja-Jutsu/Book-it
Description: A renting service app that allows users to rent or create and monitor their rentals
Key Achievements:
- Backend: Architected and builtsecure,scalable RESTful APIs.
- Frontend: Designed and implemented a user-friendly interface using React.js.
- Search Functionality: Implemented efficient search capabilities by category and property name.
- Performance Optimization: Leveraged Next.js’ SSR to enhance website speed.
- Authentication: Integrated Clerk for secure Google and GitHub authentication and authorization.
- Payments: Enabled secure transactions by integrating Stripe as a payment gateway.
HIRED: https://github.com/Ninja-Jutsu/hired
Description: A job-hunting app that allows users to monitor job applications and schedule interviews
Key Achievements:
- Full-Stack Architecture: Designed and implemented both the backend and frontend components.
- Performance Optimization: Leveraged Next.js' SSR to enhance website speed.
- Search Functionality: Implemented efficient search capabilities by job status and name.
- Data Visualization: Added charts for a global visualization of job hunting progress.
- Data Storage: Utilized MySQL on PlanetScale for efficient and scalable data storage.
Languages
English
French
Arabic
Certification
Certificate of completion:
The Complete JavaScript Course
The Complete Node.js Course
The Complete React Course
Advanced CSS & Sass
The Advanced Next.js Course
Understanding TypeScript Course
Timeline
Freelance Web Developer
Freelance
08.2024 - Current
Retail Department Manager
Decathlon Pte Ltd
06.2024 - 08.2024
Web Support Specialist
Educastream
10.2019 - 06.2021
IT Service Officer
SFR Pte Ltd
01.2019 - 09.2019
Master in Neuro-cognition and Population Health - undefined
University of Ibn Tofail
Bachelor Degree in Science - undefined
University of Ibn Tofail
Certificate of completion:
The Complete JavaScript Course
The Complete Node.js Course
The Complete React Course
Advanced CSS & Sass
The Advanced Next.js Course
Understanding TypeScript Course
Web Development Certificate - Web Development
The Odin Project
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