Isaac` Low
Serangoon
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
7
7
years of professional experience
Work History
Clerk to Base Command Chief (Chief Warrant Officer Equivalent)
REPUBLIC OF SINGAPORE AIR FORCE (ARMED FORCES)
07.2021 - 01.2023
- Superintended multifaceted administrative and logistical duties on behalf of management
- Acted as the "eyes" for the management to the ground
- Provided guidance to airmen needing help with base facilities
- Organised and executed major events such as Change of Command Parades, Base 50th anniversary and Armed Forces Day
- Provided recommendations and criticism to refine new and existing policies
- Helped with ad-hoc tasks for any senior officers
- Seconded to C4 cell (Cyber Defence and Operations)
- Created presentations used for meetings
- Mustered accountability documentation
- Acquiring and distributing of new hardware to other squadrons
- Ensuring currency of system operability
Future Planning and Solutions associate
GETZ GROUP (FINTECH COMPANY)
11.2019 - 01.2021
- Explored and managed problems faced by merchants on the current operating system
- Established brand to help implementation of UI and prototypes
- Writing of a new User manual for the updated operating system and payment gateway
- Testing and implementation of an external software resulting in semi-automated marketing operations
Retail Assistant
GUARDIAN (PHARMACEUTICAL COMPANY)
09.2018 - 09.2019
- Attached to E Commerce division
- Involved with daily packing, shipping and fulfilment of orders
- Assisted customer service as per needed for order follow-up and expedition
Check-in Agent
INTERCRUISES (PIER-SIDE HANDLING SERVICES)
02.2018 - 04.2018
- Processed documents for check in guests
- Assisted vessel staff with collection of passports for safekeeping
- Handling of baggage for passenger check in
- Usher disembarking passengers for airport transfer
- Greet and connect Embarking passengers from the airport to pier
Accounts Co-ordinator
GETZ GROUP (FINTECH COMPANY)
10.2015 - 02.2016
- Identification of prospective customers by using directories and following leads from existing clients
- Conducted daily outbound calls (7 hours per day) to perform market research and surveys, as part of a partnership with IDA (Present IMDA)
- Explored how the needs of F&B owners to Increase Productivity and fulfill consumer demand
- Explored consumer trends and problems
Education
Bachelor of Science - Biology
Washington State University
Pullman, WashingtonAssociate of Science - Biology
South Puget Sound Community College
Olympia, WashingtonDiploma in Aerospace Technology -
Ngee Ann Polytechnic, Singapore
08.2020
Polytechnic Foundation Program -
Ngee Ann Polytechnic, Singapore
02.2017
N(A) Levels -
Xinmin Secondary School, Singapore
10.2015
Skills
- Marketing
- Critical thinking
- Customer service
- Problem solving
- Adaptability
- Fast decision making
- Resource management
- Process Monitoring
- Meeting Transcription
Languages
English (Native Speaker)
Mandarin (Native Speaker)
Activities
- Ngee Ann Polytechnic Primers
- Singapore Model Parliament
- Ngee Ann Polytechnic Judo
- Ngee Ann Polytechnic Student Toastmasters club
- MOE Edusave Good Progress Award
- Xinmin Secondary School National Police Cadet Corps
References
IRENE LAU, Account Director, Getz Group, 15 Lorong 8 Toa Payoh, Singapore, 319262, +65 9101 2214
Affiliations
- Phi Theta Kappa Honor Society
Timeline
Clerk to Base Command Chief (Chief Warrant Officer Equivalent)
REPUBLIC OF SINGAPORE AIR FORCE (ARMED FORCES)
07.2021 - 01.2023
Future Planning and Solutions associate
GETZ GROUP (FINTECH COMPANY)
11.2019 - 01.2021
Retail Assistant
GUARDIAN (PHARMACEUTICAL COMPANY)
09.2018 - 09.2019
Check-in Agent
INTERCRUISES (PIER-SIDE HANDLING SERVICES)
02.2018 - 04.2018
Accounts Co-ordinator
GETZ GROUP (FINTECH COMPANY)
10.2015 - 02.2016
Bachelor of Science - Biology
Washington State University
Associate of Science - Biology
South Puget Sound Community College
Diploma in Aerospace Technology -
Ngee Ann Polytechnic, Singapore
Polytechnic Foundation Program -
Ngee Ann Polytechnic, Singapore
N(A) Levels -
Xinmin Secondary School, Singapore
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