Summary
Overview
Work History
Education
Skills
Websites
Excellent customer service
Timeline
Generic
Isaac Chua

Isaac Chua

Singapore

Summary

Charismatic and curious student striving for success. I have a strong passion for all things sports. With background in various leadership roles for sports, I believe that I have great adaptability and critical thinking skills. Building strong, meaningful relationships comes easy to me. I maintain a serious yet energetic environment with people I work with. "It's not about the goal, it's about the journey" I prioritize the lessons and life skills I learn along the way with peers as I believe that there is always room to grow as a person. Through work experiences, I am adept with useful skills such as customer service, crisis management, and decision making just to name a few. I am a hard worker, with strong resilience which allows me to work though tough schedules and work routines.

Overview

2024
2024
years of professional experience

Work History

Events Management

Marina Bay Sands

Worked together with my team to coordinate planning of guest seating plans and dietary restrictions for multiple Dinner and Dance events.

Ensured that events were ran smoothly through constant changes to arrangements through everchanging situations

Fulfilled many difficult requests from clients



Food Server

COLLIN'S
02.2022 - 07.2023
  • Provide high level of service for customers
  • Taking food orders from patrons
  • Serve food and drinks
  • Quick selling existing promotions to customers

Retail Assistant

NTUC FairPrice
11.2021 - 12.2021


  • Operating of POS machines
  • Served many customers at the customer service counter
  • Restocking and replenishing shelves of food item and commodities
  • Assisting customers at self checkout counters
  • The friendly staff taught me many useful skills like customer service and operating a POS (Point of Sale) system

Education

Diploma - Business Management

Nanyang Polytechnic
01.2026

O Levels -

Greendale secondary school
01.2018

Skills

    Problem solving

    Critical thinking

    Teamwork

Excellent customer service

  • My work background has allowed me to interact with thousands of customers, both good and bad. Thus, i have equipped myself with ways to navigate through tough situations to ensure that all customers are satisfied
  • I make it a point to look at customers with a smile, going the extra mile to create personalized and memorable interactions which are sure to enhance the overall perceived customer experience


Timeline

Food Server

COLLIN'S
02.2022 - 07.2023

Retail Assistant

NTUC FairPrice
11.2021 - 12.2021

O Levels -

Greendale secondary school

Events Management

Marina Bay Sands

Diploma - Business Management

Nanyang Polytechnic
Isaac Chua