Isa Amir
Overview
6
6
years of professional experience
Work History
Technician
Times24
11.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
Courier
Eurofins
07.2024 - 11.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Operation Technician
Cubic Technologies
03.2022 - 01.2024
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Increased overall productivity with effective communication between team members and various departments.
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting.
- Improved team output by improving processes to eliminate operational bottlenecks.
Operations Manager
DUO Logistics Solution
01.2019 - 03.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - O Levels
Jurongville Secondary School
Singapore 01-2013
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Written/Verbal communication
- Maintenance and repairs
- Heavy lifting
Timeline
Technician
Times24
11.2024 - Current
Courier
Eurofins
07.2024 - 11.2024
Operation Technician
Cubic Technologies
03.2022 - 01.2024
Operations Manager
DUO Logistics Solution
01.2019 - 03.2021
No Degree - O Levels
Jurongville Secondary School