Irwin Mirza

• Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
• Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
• Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.

Server side

• Software Hardening
• Hardware Hardening
• Assignment of Hostname
• OS Installation, License Application and Windows updates
• Health check

SSOE Project

• Traveled to multiple school sites around Singapore\
• Unbox new devices
• Provisional licensing for new devices
• Cloning and reimage
• IDAS asset tags
• Handover new devices
• Takeover old devices
• Setting up school's computer labs and mobile carts
• Paperwork
• Training new interns
• Managing a team of interns to complete schools within a deadline

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
• Managed efficient cash register operations.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maximized storage space utilization through careful organization of backroom areas according to company guidelines.

Worked on SSOE project

• Unboxing of new devices
• Cloning and reimage of new devices
• IDAS asset tags of new devices to NCS database
• Sanitization of old devices