Summary
Overview
Work History
Education
Skills
Certification
Professional Accomplishments
Ongoing Courses
Cover Letter
Personal Information
Timeline
Generic

Irwan Ahmad

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

Integras SG
01.2016 - 03.2020
  • Identify new application areas and working with development and marketing to create compelling messaging and demonstrations
  • Develop strong working relationships with senior business and technical leaders who are responsible or influence new platform development
  • Perform installations, troubleshooting, setups, and configurations in conjunction with partners at customer sites
  • Perform Proof of Concepts with prospective partners and customers
  • Providing technical support throughout the sales cycle to drive opportunities
  • Writing trial plans for prospective clients; monitor progress of the client in using the product while keeping the account team informed of the trial status
  • Identifies and resolves technical and business problems with the trial
  • Provide presales design support for low - medium level complexity solutions for both new and existing customers requiring managed networks services or IS contracts in support of sales.

IT Manager

Icon25 Empire Sdn Bhd
01.2014 - 04.2016
  • Involve in Business Analysis Planning and Monitoring by identifying stakeholders, techniques and processes to manage requirements
  • Analyze stakeholders' needs, scope the problem and develop business case to address the problem
  • Assess current state, analyze stated requirements of stakeholders and accurately defines business need within specified scope
  • Document requirements, source and evaluate alternatives, and recommend solution that best fits stakeholders' needs
  • Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope
  • Coordinate with web and system Developer
  • Network Design Implementation & Server Setup.

Basis Administrator (outsourcing)

Al-Faisaliah Group
01.2005 - 05.2011
  • Maintenance of SAP systems (various company)
  • SAP Basis administration
  • Microsoft Windows Server administration
  • Microsoft SQL Server administration.

Network Engineer

3G IT Solutions Pte Ltd
01.2001 - 11.2004
  • Manage customer network
  • Troubleshooting of Network Related Problems
  • Design and apply Access Control List for network security
  • Configure workstations for TCP/IP communications & physically connected the workstations to an Ethernet router.

Education

Diploma in Cisco Network Academy Programme - Cisco Systems -

Masters in IT -

Queensland University of Technology
01.2013

Skills

  • 15 years IT experience
  • 5 years SAP experience
  • Experience in Project Management
  • SAP - ECC & BW & CRM & Enterprise Portal & Solution Manager - Technical configuration and administration
  • Microsoft Windows Servers
  • Microsoft SQL servers
  • VMware
  • Oracle Virtualbox
  • Remote Desktop Connection (VNC, TeamViewer and LogMeIn)
  • OS Installation and Image Creation
  • Data Recovery and Back up
  • Networking peer to peer, Map drive, Data sharing
  • TCP/IP Configuration, Smooth running internet, Maintenance
  • Networking in Domain environment, & troubleshooting
  • Cabling, patching, and LAN troubleshooting
  • Hardware Installation, Maintenance & trouble shooting
  • Enterprise Switches
  • Blockchain Application Analyst
  • Enterprise Design Thinking
  • Project planning and development
  • Systems Installation, Configuration, and Upgrading
  • VmWare Virtualization

Certification

  • SAP01 SAP Overview
  • TADM 10
  • TADM12
  • ADM315 Workload Analysis AS ABAP
  • ADM325 Software Logistics AS ABAP
  • ADM520 Database Administration MS SQL Server
  • BW360 BI - Performance & Administration
  • Certified Cisco Intructor
  • CCNA (CISCO NETWORK ACADEMY PROGRAMME)
  • Comptia A+
  • Windows Server 2003 and 2008
  • Blockchain Application Analyst 2022
  • IBM Enterprise Design Thinking 2022

Professional Accomplishments

  • Project Lead Support
  • In-Charge of 3000 servers information within IBM/DBS cluster
  • Maintains & manage the new implantation of PC & Servers.
  • UAT of new PC's been deploy to branches & Departments by batches
  • UAT of new Windows Servers & Deployment
  • Preventive & maintenance of servers
  • Maintain the Audit trail of 3000 servers information in Lotus Notes Database
  • Coordinate with system engineer regards to servers issues
  • 3rd level support
  • Documentations and reports for the daily operations and ensure that all on-site engineer and helpdesk agents to co-ordinate the escalation process and the operations duty as required by IBM Service Level Agreements.
  • Documents all network and computer installation, configuration and operation.
  • Manage & update all hardware & software asset list in DBS Treasury & Market.
  • Liaise with vendors pertaining to all PC's, servers & printers hardware issue.
  • 2nd level support
  • Resolve issue and problems, for example, OS, MS Office, Novell Groupwise, and many More.
  • Managing and Maintaining Market Vendor Software & Hardware Related System, for example BT Phone, Reuters, Bloomberg, EBS, DAC system and Moneyline.
  • Manage & Update F-Secure Policy Manager & Symantec Anti-Virus Corporate Edition.
  • Troubleshoot of Hardware such as PC's, printers & other peripherals.
  • Troubleshooting of Network Related Problems e.g.: Routers and structure cabling and network patching.
  • Planning and Executing of Relocation and New dealing positions in the Trading Room in terms of equipment and etc.
  • Planning, implementing, commissioning the Servers which is hosted under the Treasury Market Environment E.g.: Fenics Server, Reuters DBU Servers, Policy Server, NT Domains, FINIQ servers and upcoming project
  • Maintaining all the financial servers in DBS Trading Floor Environment

Ongoing Courses

  • Enterprise Blockchain
  • Certified Information System Security Professional (CISSP)
  • Comptia Security +

Cover Letter

This letter is to express my interest in the available IT position in your organization. As an Information Technology professional with high-level management experience in the IT industry, I learned that the best way to achieve success was to motivate the resources I had with well-defined objectives and empowerment. A management belief based on integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning, and the ability to adapt quickly to new ideas and situations; allows me to achieve consistent and significant successes in multiple industries. My personality profile says: - A confident, driving individual who reacts quickly to change. - A self-starter with a strong sense of urgency who responds positively to challenge and pressure. - A fast learner who is a practical and ingenuous problem solver. - A fluent and articulate communicator, flexible and responsive. A self-directed, goal-oriented doer. My extensive experience analyzing, selecting and modifying enterprise systems, installing network hardware and software, and managing large scale network budgets, will be an asset to your organization. In 2018, I had the opportunity to design and implement the infrastructure setup with one of organization in Singapore. In this project management, I worked with vendors such as Ruckus, IBM and Lantone. I understand the importance of staying up-to-date on industry trends and technologies, and make it my priority to ensure a company runs smoothly and the proper protocols, procedures, and staff are in place. I have completed 2 courses on Blockchain namely Certified Blockchain Applications Analyst and Enterprise Design Thinking. Presently, I am taking an online course in Enterprise Blockchain. Throughout my career I've taken numerous trainings and certification exams, to assist not only with my professional development, but to let each company I've worked for, know my commitment to my profession and position. I hope to show your organization my passion and dedication. I've attached a copy of my resume that details my experience. I can be reached anytime via my cell phone, +65 8932 2634 or via email / skype at irwan.ahmad@outlook.com. I would be honored if I am given the opportunity to talk with you or someone in your organization to see where my skill set would be of the greatest benefit to your organization. Thank you for your time and consideration.

Personal Information

  • Gender: Male
  • Nationality: Singapore Citizen

Timeline

Project Manager

Integras SG
01.2016 - 03.2020

IT Manager

Icon25 Empire Sdn Bhd
01.2014 - 04.2016

Basis Administrator (outsourcing)

Al-Faisaliah Group
01.2005 - 05.2011

Network Engineer

3G IT Solutions Pte Ltd
01.2001 - 11.2004

Diploma in Cisco Network Academy Programme - Cisco Systems -

Masters in IT -

Queensland University of Technology
Irwan Ahmad