Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irvin Soo

Summary

Dynamic professional with a proven track record in sales and marketing, notably at Royal Selangor Singapore. Excelled in fostering key partnerships and expanding market share, demonstrating exceptional organizational skills and a friendly, positive attitude. Achieved significant sales goals through effective teamwork, collaboration, and strategic problem-solving, ensuring long-term customer loyalty and business growth.

Overview

7
7
years of professional experience

Work History

Hybrid Role in Wholesale & Marketing

Royal Selangor Singapore
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Built relationships with customers and community to promote long term business growth.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to event marketing, sales and brand promotion.

Sales Executive

Gres Universal Pte Ltd
05.2018 - 10.2022


  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.


Education

No Degree - Diploma in Culinary Arts

Flamingo International College
Malaysia
03-2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking Abilities
  • Organizational skills
  • Problem resolution
  • Organization and time management

Languages

English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Malay
Upper intermediate (B2)

Timeline

Hybrid Role in Wholesale & Marketing

Royal Selangor Singapore
11.2022 - Current

Sales Executive

Gres Universal Pte Ltd
05.2018 - 10.2022

No Degree - Diploma in Culinary Arts

Flamingo International College

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Irvin Soo