IRMAN SURATNOR
Summary
I am a talented, ambitious and hardworking individual, with broad skills and experience in digital, social media and leading projects. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. Always to take up a challenge. A key strength is communication; building strong relationships with people in order to deliver the best results. And my very own hobby Is paranormal activity which is also my passionate. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
15
15
Certifications
Work History
Warehouse Assistant
Jadia Logistics Pte Ltd
05.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
WAREHOUSE ASSISTANT
BOLLORE LOGISTICS SINGAPORE
6 2020 - 12.2021
- SORTING OF CARGO/GOODS BY SHIPMENT DESTINATION
- BE ACCOUNTABLE FOR CARGO/GOODS MOVEMENT WITHIN THE WAREHOUSE
- PICK AND PACK ITEMS FOR OUTBOUND.
LOGISTIC ASSISTANT
RICHLAND LOGISTIC
12.2020 - 06.2021
- SORTING OF CARGO/GOODS BY SHIPMENT DESTINATION
- BE ACCOUNTABLE FOR CARGO/GOODS MOVEMENT WITHIN THE WAREHOUSE
- TO ENSURE ALL INBOUND CARGO/GOODS, TOGETHER WITH SUPPORTING DOCUMENTS ARE THOROUGHLY CHECKED UPON RECEIVING
- TO ENSURE THE RECEIVER ACKNOWLEDGES ALL OUTBOUND CARGO THROUGH PROPER DOCUMENTATION IN GOOD CONDITION.
FLOATER CLEANER
TRANSQUEST SUPPLIES & CO PTE LTD
06.2020 - 11.2020
- BE ATTACHED AT URA AS A FLOATER CLEANER
- TAKING CHARGE OF CLEANING MACHINE AND SOME AD HOC DUTY WHICH WILL PROVIVE BY THE OPERATION EXECUTIVE.
GUEST RELATION OFFICER/PHOTOGRAPHER
DIGIPHOTO ENTERTAINMENT IMAGING(DEI)
08.2019 - 12.2019
- BE ATTACHED AT UNIVERSAL STUDIO SINGAPORE AS GUEST RELATION OFFICER/PHOTGRAPHER
- BEEN AN USHER(INVITE) GUEST TO HAVE THEIR PHOTOGRAPHS TAKEN, EDIT, CUSTOMISE AND CHECK THE QUALITY OF THE PHOTO BEFORE PRINTING
- PROMAOTE AND SELL PHOTOS, INCLUDING ALBUMS AND FRAMED PRINTS.
BUSINESS DEVELOPMENT MANAGER/PROJECT MANAGER
INTERNATIONAL BUREAU OF TIMESHARE
03.2011 - 12.2018
- MODIFIED A COMPREHENSIVE FINANCIAL REPORTING PACKAGE TO REFLECT GROWING ORGANIZATIONAL COMPLEXITY
- MAINTAINED INTEGRITY OF GENERAL LEDGER, INCLUDING THE CHARTS OF ACCOUNTS
- ANALYSED AND RESEARCHED REPORTING ISSUES TO IMPROVE ACCOUNTING OPERATIONS PROCEDURES
- CREATED PERIODIC REPORTS COMPARING BUDGETED COST TO ACTUAL COSTS.
ASSISTANT SALES MANAGER
INTERNATIONAL BUREAU OF TIMESHARE
08.2008 - 02.2011
- ASSESSED CLIENTS FINANCIAL SITUATIONS TO DEVELOP STRATEGIC FINANCIAL PLANNING SOLUTIONS
- COLLABORATED WITH THE COMPLIANCE DEPARTMENT TO ELIMINATE PROCEDURAL ERRORS AND MARGIN BREAKS
- RECONCILED DEBITS REPORTS, MARGIN REPORTS AND TRADE SETTLEMENT REPORTS TO REACH IN-HOUSE GOALS AND OBJECTIVES
- LED AND EDUCATED INVESTMENT TEAM ON CLIENTS RELATIONSHIP MANAGEMENT TECHNIQUES
- RESEARCHED INDUSTRY COMPETITORS AND COMPILED DETAILED ANALYSIS DATA.
TELEMARKETING/ SALES REP
INTERNATIONAL BUREAU OF TIMESHARE
06.2005 - 07.2008
- ASSIGNED TASKS TO ASSOCIATES, STAFFED PROJECTS, TRACKED PROGRESS AND UPDATED MANAGERS, PARTNERS AND CLIENTS AS NECESSARY
- PLANNED, EXECUTED EVENTS AND MARKETING PROGRAMS, PRODUCING FIVE TIMES TARGET NUMBER OF QUALIFIED LEADS
- ANSWERS AND QUICKLY REDIRECTLY UP TO 100 CALL PER DAY
- PROCESSED CLIENTS REBATE RECONCILIATION, REPORTING AND CHECK REQUESTS
- PLANNED AND COORDINATED FOR BOARD MEETING, COMMITTEE AND STAFF EVENTS.
Education
DIPLOMA -
NGEE ANN POLYTECHNIC
01.2002 - 04.2005
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BROADRICK SECONDARY SCHOOL
01.1995 - 05.1999
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QIAONAN PRIMARY SCHOOL
01.1989 - 05.1994
Skills
PROFESSIONAL PHONE ETIQUETTE
EXCELLENT COMMUNICATION SKILLS
ARTICULATE AND WELL-SPOKEN
CUSTOMER SERVICE-ORIENTED
FLEXIBLE
ACCURATE AND DETAILED
EXCELLENT PLANNER AND COORDINATOR
WORKS WELL UNDER PRESSURE
APPOINTMENT SETTING
TEAM BUILDING
Product identification
Problem-Solving
Picking and processing
Maintaining Workplace Safety
Order picking and processing
Loading and unloading
Storage Organization
Recordkeeping
Pallet Jack Handling
Order Picking
Inventory Control
Palletizing
Cleaning and organization
Workplace Cleanliness
Certification
Personal Effectiveness – Operations By WSQ
Accomplishments
- COORDINATED WEEKLY PROJECT TEAM MEETINGS AND DRAFTED AGENDAS TO INCREASE MEETING EFFICIENCY.
- OVERSAW IMPLEMENTATION OF NEW PHONE SYSTEM WHICH RESULTED IN MORE COST-EFFECTIVE SERVICE.
- INCREASED OFFICE ORGANIZATION BY DEVELOPING MORE EFFICIENT FILING SYSTEM AND CUSTOMER DATABASE PROTOCOLS.
- RECEIVED A MERIT RAISE FOR STRONG ATTENTION TO DETAIL, EXEMPLARY CUSTOMER SERVICE AND TEAM-PLAYER ATTITUDE.
- DEVELOPED AND IMPLEMENTED COMPANY'S FIRST EMPLOYEE MANUAL OUTLINING ALL PROPER BUSINESS PROCEDURES AND OFFICE POLICIES.
Other part-time employment
- MOVER LOGISTIC IN 2020
- PRIVATE INVESTIGATOR PHOTOGRAPHER IN 2021
- Grabfood Delivery rider
Nric
S8228589Z
Personal Information
Date of Birth: 09/01/82
Languages
ENGLISH
MALAY
Awards
- BEST SALES REP-2007
- MARKETING STAR-2008
- BRONZE AWARD IN NYAA-1999
- SILVER AWARD IN NYAA-2000
- GOLD AWARD IN NYAA-2001
- SILVER MEDAL FOR INTER-SCH SOCCER-1998
- SILVER MEDAL FOR INTER-SCH SCHOOL-1994
Software
Microsoft Office, photoshop, videoeditor
Interests
Paranormal & Photographer/Videographer
Photography, paranormal, fishing
Photographer:
- Creative
- Artistic
- Skilled
- Visionary
- Talented
- Innovative
- Captivating
- Memorable
- Inspirational
Paranormal:
- Mysterious
- Intriguing
- Fascinating
- Unexplained
- Enigmatic
- Captivating
- Thrilling
- Chilling
- Mesmerizing
Fishing:
- Relaxing
- Calming
- Peaceful
- Serene
- Rejuvenating
- Exciting
- Challenging
- Rewarding
- Fulfilling
Timeline
Warehouse Assistant
Jadia Logistics Pte Ltd
05.2024 - Current
LOGISTIC ASSISTANT
RICHLAND LOGISTIC
12.2020 - 06.2021
FLOATER CLEANER
TRANSQUEST SUPPLIES & CO PTE LTD
06.2020 - 11.2020
GUEST RELATION OFFICER/PHOTOGRAPHER
DIGIPHOTO ENTERTAINMENT IMAGING(DEI)
08.2019 - 12.2019
Apply 5S Techniques by WSQ
05-2019
Apply WSH Policy by WSQ
05-2019
Perform Warehouse Operations by WSQ
05-2019
Apply Continuous Process Improvement Techniques by WSQ
05-2019
Operate Electrical Measurement Devices by WSQ
05-2019
Use Basic Hand Tools and Equipment by WSQ
05-2019
Perform Stock Control and Housekeeping Operations by WSQ
05-2019
Solve Problems and Make Decisions at Operations Level by WSQ
12-2015
Adapt to Change by WSQ
11-2015
Apply Emotional Competence to manage self at the workplace by WSQ
11-2015
Develop Personal Effectiveness at Operations Level by WSQ
08-2013
Maintain Personal Presentation and Employability Operation level By WSQ
07-2013
Communicate and Relate Effectively at the Workplace Communicate and Relate Effectively at the Workplace By WSQ
07-2013
Communication and Relationship Management- Operations By WSQ
05-2013
BUSINESS DEVELOPMENT MANAGER/PROJECT MANAGER
INTERNATIONAL BUREAU OF TIMESHARE
03.2011 - 12.2018
ASSISTANT SALES MANAGER
INTERNATIONAL BUREAU OF TIMESHARE
08.2008 - 02.2011
Personal Effectiveness – Operations By WSQ
02-2007
TELEMARKETING/ SALES REP
INTERNATIONAL BUREAU OF TIMESHARE
06.2005 - 07.2008
DIPLOMA -
NGEE ANN POLYTECHNIC
01.2002 - 04.2005
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BROADRICK SECONDARY SCHOOL
01.1995 - 05.1999
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QIAONAN PRIMARY SCHOOL
01.1989 - 05.1994
WAREHOUSE ASSISTANT
BOLLORE LOGISTICS SINGAPORE
6 2020 - 12.2021