Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iris Ng Tan

Summary

Result-driven finance professional with 30+ years of experience in the Banking & Wealth Management Industry. The last role within the financial industry is with a External Asset Management (EAM) firm. Proven track record in client relationship management, compliance & operational support. Committed to providing excellent service to high-net-worth individuals.

Overview

34
34
years of professional experience

Work History

Senior Associate Banker

Citibank N.A. Private Banking (CPB), Singapore
01.2004 - 04.2024


  • As a Senior Associate Banker, I assisted the Private Banker in Client Account Management.
  • Opened new Relationships/Accounts.
  • Performed clients profiling & due diligence before onboarding new clients.
  • Performed periodic 'Know Your Client' (KYC) checks verifying clients’ identities & source of wealth (SOW).
  • Provided direct & indirect sales supports to the Banker and even act as a contact point in the absence of the Banker.
  • As Senior Associate Banker, I am expected to provide timely & accurate execution of transactions & rendered superior services requests from clients.
  • As a Senior Associate Banker, I strive to Manage Compliance Risk well by adhering to regulatory & legal requirements.
  • Efficiently leverage Bank’s Delivery Platform to meet clients needs by pro-actively working with infrastructural support team in problem-solving for the purpose of service improvements for clients.
  • As a Senior Associate Banker, I am expected to Mentor & inspire colleagues to work collaboratively to support learning/training and achieve superior results.

Relationship Manager

Citibank Singapore Limited International Personal Banking (IPB), Singapore
08.1990 - 12.2003
  • I started my career with Citibank N.A. with the International Personal Banking as a Junior Officer handling accounts opening, clients transactions & banking needs (non-sales).
  • Slowly progressed to become an Assistant Relationship Manager for a few years covering the North Asia market - Taiwan & Hong Kong.
  • As an Assistant Relationship Manager, the main role was to provide sale support to a pool of bankers.
  • Eventually becoming a Relationship Manager managing clients portfolios from across the world and as the same time managing a small team of junior Relationship Managers & Assistant Relationship Managers.
  • Clients Onboarding
  • Advice clients on investment products (sales)
  • Account Maintenances
  • Transactions
  • Addressing clients complains
  • Team Lead
  • Sales

Education

Diploma - Banking & Finance

Institute of Banking & Finance

Skills

  • Microsoft Office, Excel, Google Suite
  • Effective & professionalism during meetings with International clients
  • Time Management
  • Discovering ways to increase productivity & in so doing improvement on work life balance
  • Excellent & effective inter-personal skills

Timeline

Senior Associate Banker

Citibank N.A. Private Banking (CPB), Singapore
01.2004 - 04.2024

Relationship Manager

Citibank Singapore Limited International Personal Banking (IPB), Singapore
08.1990 - 12.2003

Diploma - Banking & Finance

Institute of Banking & Finance
Iris Ng Tan