Hardworking and passionate job seeker with strong organizational skills eager to secure Administrative position. Ready to help team achieve company goals.
and wish to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Admin Executive
TRAINOCATE (S) PTE LTD
05.2022 - Current
Maintain records of communication of course information and response time to IBMS for all enrolled trainees
Maintain records of communication on Feedback (e.g Complaints)
Maintain the records of communication of Pre-Course and Post-Course
Advisory Service
Ensure that the customers email back the evaluation for the course trainer's service
Collate all the evaluation of the course trainers' service
Maintain the records of training, assessment result, user authentication and monitoring for e-learning and e-assessments
Maintain the records of refund and trainee intervention if any
Record and process all funding claims in the government portal
Assist in all government funding Audit
Ensure proper compliance with funding claim policies and procedures
Provide admin support to Learning Management Systems
Liaise with departments for the supporting documents required for submission of funding claims
Liaise with Finance for all funding reimbursement and payment
Any other duties assigned by management from time to time.
Admin Executive
INCOME INSURANCE SINGAPORE
07.2017 - 04.2022
Acting as a first point of contact: dealing with correspondence and phone calls and clients underwriting memos
Managing diaries and organizing meetings and appointments for agents & Asst Director
Booking and arranging as well as organizing events and conferences for clients
Reminding the Assistant Director and all agents in the team of important tasks and deadlines
Liaising with Backend officers for clients’ memo and medical underwriting
Booking for clients Medical examination / hospital reports
Collating and filing expenses for Assistant Director
Miscellaneous tasks to support agents in the team
Following up with clients on the requirement by Income after post sales
Assisting in submitting of claims and follow ups
Preparing proposals and presentations for client (doing quotes and etc)
Assisting with all other administrations assigned
Crewing Assisstant
Thome Ship Management Pte Ltd
10.2016 - 03.2017
To assist Head Crewing Operation and crewing team with documentation and other administrative jobs as directed.
To prepare for sea staff visit for sea farrers.
Preparing forms for crews, briefing with all relevant departments, consolidating and handover Crew mails/bags/ties. Preparing Welcome Letters for joiners.
Uploading forms in System; Evaluations, Sea
staff visit forms, crew EMS. Check and updating crew COC & COE. Certificates, Promotion Documents and Certificates.
Taking Minutes for various meetings. Assisting Head of Department on secretarial matters.
Enrollment of new officers (Thome Crew) on insurance.
Weekly report for Mail.
Ensure crew mail is sent on board in time without delay.
To liaise with Local Agent and follow up with Master/Captains.
All adhoc admin jobs
Billing Executive
Tan Kok Kuan Partnership
08.2012 - 10.2013
Provide support by doing research, preparing reports, handle information request by Bank and also assist in clerical function
Doing filing and retrieving of Electronic documents and reference materials
Conduct research, analyze data to prepare reports and documents to submit to Bank daily
Doing billing and invoices after service
Processed and verified invoices to secure accuracy of billing information.
Worked with multiple departments to check proper billing information.
Assist in all administrative jobs and tasks given by Attorney
Temp Admin Assistant
GAB Robins Aviation Pte Ltd
09.2011 - 05.2012
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed strategies to streamline and improve office procedures.
Issue invoice once project completed.
Audio report
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
GCE O Level -
Sembwang Secondary School
Singapore
10.2010
LCCI Level 2 Certification -
ACC Train Academy
Singapore
03.2022
Skills
Customer Service Understanding
Spreadsheet Creation
Meeting Support
Microsoft Office
Records Management Databases
Documentation
Back Office Operations
Meeting Minutes
PC Proficiency
Data Entry Documentation
Hobbies
During my free time, i love to read and explore new cooking recipes!
Languages
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Indonesian
Intermediate (B1)
Timeline
Admin Executive
TRAINOCATE (S) PTE LTD
05.2022 - Current
Admin Executive
INCOME INSURANCE SINGAPORE
07.2017 - 04.2022
Crewing Assisstant
Thome Ship Management Pte Ltd
10.2016 - 03.2017
Billing Executive
Tan Kok Kuan Partnership
08.2012 - 10.2013
Temp Admin Assistant
GAB Robins Aviation Pte Ltd
09.2011 - 05.2012
GCE O Level -
Sembwang Secondary School
LCCI Level 2 Certification -
ACC Train Academy
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