Irene Lim

• Managed end-to-end partner relationships, ensuring alignment on business goals, smooth collaboration, and timely resolution of issues
• Developed and implemented sales strategies to drive revenue growth across multiple product lines and key accounts
• Conducted Quarterly Business Reviews (QBRs) with partners to track performance, align on joint plans, and strengthen engagement
• Collaborated with marketing teams to develop targeted campaigns, enhancing brand awareness and partner-led pipeline
• Mentored and trained sales team members, enhancing overall performance and fostering professional growth.
• Facilitated enablement sessions with Pre-Sales, Sales Engineers, and Support to strengthen partner capabilities and solution positioning
• Oversaw full sales cycle through partner channel—opportunity registration, pricing negotiation, forecasting, and deal closure
• Maintained and grew existing accounts through consistent communication, upselling initiatives, and value-driven recommendations
• Partnered with Pre-Sales to deliver tailored IT solutions that met client needs and increased deal conversion rates
• Handled customer and partner escalations, driving quick resolutions to maintain satisfaction and trust

• Developed and executed channel sales strategies to enhance partner relationships.
• Analyzed market trends to identify growth opportunities within the channel ecosystem.
• Led training sessions for partners, improving product knowledge and sales effectiveness.
• Coordinate all partners activities (including client engagements, partners training, marketing and communication)
• Develop strategies to increase market coverage and channel partner capabilities

• Managed key accounts, fostering strong relationships that drove revenue growth.

• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

• Sells through partner organizations to end users in coordination with partner sales resources.

• Plan and execute sales strategies to achieve sales quota

• Establish and maintain good rapport and relationship with customers and vendors

• To identify and present good IT solutions/business proposal to customer

• Perform regular visits to introduce monthly promotions for various brands

• Responsible for achieving upmost customer’s satisfactions by fulfilling and over deliver on their requirements

• Follow up on new and existing leads to ensure sales are met