Results-driven Program Manager with extensive experience in multi-disciplinary project management and new product creation, focusing on manufacturing and operational services for global clients. Proven expertise in guiding projects from concept to delivery, particularly in online retail and e-commerce platforms. Skilled in market analysis, prototype development, and documentation to meet customer acceptance criteria. Proficient in tracking project deliverables using tools like JIRA and MS Planner, and adept at budget management, resource allocation, and demand escalation. Experienced with Agile and Waterfall methodologies, and capable of collaborating with external service providers under IT governance and intellectual property protocols. Demonstrates strong organizational and project management skills both independently and within teams. Adept at entrepreneurial thinking, business analysis, and managing diverse projects including workflow systems, online platforms, BOT services, stock management, and real-time data solutions. Experienced in the full project life cycle from requirements planning and elicitation to solution validation.
Project Management
Risk Analysis and Management
Team Leadership
Program Leadership
Strategic Planning
Stakeholder Management
Change Management
Strategic Direction
Project Lifecycle
Agile Projects
Vendor Management