INSYIRAH ABDULLAH
Summary
Friendly and outgoing individual with a background in sales. Thrives on interacting with people and improving their lives. Customer service is my strongest suit. Diverse experiences in various industries since the age of 15 have shown me that helping people brings me joy and success. Calm yet collected problem-solving trait has been commended by many.
Overview
8
8
years of professional experience
Work History
Roadshow Salesperson
Finsense Pte Ltd
08.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted credit card sales by consistently engaging with customers and addressing their needs effectively
Car Salesperson
Royal Motor Grandeur
Singapore
04.2024 - 07.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Screener
Parkway Shenton@Tuas Checkpoint
01.2022 - 03.2022
- Basic parameter taking e.g temperature taking
- Screened persons at immigration lanes for COVID-19 symptoms
- Basic housekeeping
Healthcare Assistant
Raffles Medical@Connect@Changi
10.2020 - 01.2022
- Aided nurses on daily operations e.g feeding, grooming, housekeeping and etc
- Triaged and admitted patients infected with COVID-19
- Ensured patient's safety and overall wellbeing
- Provided friend-like assistance and company to patients to reassure patient's mental health
- Basic daily parameter taking e.g temperature taking, blood pressure, hypo count and stool/urine observation
Screener & Safe - Distancing Officer
Khoo Teck Phuat Hospital
05.2021 - 10.2021
- Basic parameter taking e.g temperature taking
- Screened outpatients and visitors for COVID-19 symptoms
- Basic housekeeping of screening station
- Referred person for COVID-19 Testing if they are exhibiting symptoms
- Patrolled and raised awareness in hospital to ensure patrons were abiding safe distancing regulations
Picker and Packer
Redmart
03.2021 - 05.2021
- Picked items for individual orders
- Packed items for shipping
- Ensured quality of item before packing and picking
Sales Marketing and Events Executive
Optimo International Group
04.2020 - 09.2020
- Devised and coordinated campaigns for local brands e.g Canadian Pizza, Vintage Hair Salon, Skin Lab, Swensens etc
- Led different department meetings and presentations to ensure goals and ideas are aligned
- Ensured attractive and effective marketing strategies to raise brand awareness
- Applied effective sales tactics to customers interested in brand's products/services
- Trained sales representatives on different sales tactics and ensured KPI set were met
- Administrative work e.g filling and tabulating staff's salary and commissions, applied license for roadshows
Waitress
PNG LION - Runicon Steakhouse
01.2019 - 04.2020
- Waitressed e.g taking orders, serving and making beverages, desserts and finger foods
- Provided customer service to clients with extensive knowledge of different steak cuts and information on other items in the menu
- Basic housekeeping
- Cashiering duties
- Bookkeeping duties
- Stock-keeping duties
- Trained new staff on procedures and steps to food preparation
- Assisted in restaurant's marketing efforts
Sales Representative
Robinsons - SKII
10.2018 - 01.2019
- Provided customer service to customers
- Contributed to branch's sales targets
- Ensured pristine brand reputation
- Cashiering duties
- Stock-keeping duties
- Basic housekeeping duties
Brand Ambassador (Part time)
ReNs Group - Ichiban Sushi
06.2018 - 10.2018
- Waitressing e.g taking orders, serving food, preparation of beverages and desserts
- Provided customer service to patrons of establishment
- Dishwasher duties
- Housekeeping duties
Sales Assistant Part time
Fred Perry Takashimaya
02.2018 - 05.2018
- I was a relief sales assistant whenever one of the sales assistants were on leave and they could find anyone to fill in
Server (Part time)
Mos Burger
11.2016 - 01.2018
- Waitressing e.g taking orders, serving food, preparation of beverages and desserts
- Provided customer service to patrons of establishment
- Dishwasher duties
- Cashiering duties
- Housekeeping duties
Other working experiences
EL Connect
01.2021 - 01.2023
- Did daily gigs as condominium cleaner and waitress/server on and off throughout whilst waiting for new jobs
Education
Higher Nitec - Accountancy
ITE College Central
01.2020
O levels -
Deyi Secondary School
01.2018
Skills
- Strong and effective communication
- Team player
- Independent and fast learner
- Highly motivated achiever
- Customer service oriented
- Effective and efficient problem solving
- Proficient Food preparation skills
- Excellent cleaning skills
- MS Office trained
- Patient care trained
- Customer Service trained
- Sales trained
- Retail trained
- F&B trained
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Korean
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)
Timeline
Roadshow Salesperson
Finsense Pte Ltd
08.2024 - Current
Car Salesperson
Royal Motor Grandeur
04.2024 - 07.2024
Screener
Parkway Shenton@Tuas Checkpoint
01.2022 - 03.2022
Screener & Safe - Distancing Officer
Khoo Teck Phuat Hospital
05.2021 - 10.2021
Picker and Packer
Redmart
03.2021 - 05.2021
Other working experiences
EL Connect
01.2021 - 01.2023
Healthcare Assistant
Raffles Medical@Connect@Changi
10.2020 - 01.2022
Sales Marketing and Events Executive
Optimo International Group
04.2020 - 09.2020
Waitress
PNG LION - Runicon Steakhouse
01.2019 - 04.2020
Sales Representative
Robinsons - SKII
10.2018 - 01.2019
Brand Ambassador (Part time)
ReNs Group - Ichiban Sushi
06.2018 - 10.2018
Sales Assistant Part time
Fred Perry Takashimaya
02.2018 - 05.2018
Server (Part time)
Mos Burger
11.2016 - 01.2018
Higher Nitec - Accountancy
ITE College Central
O levels -
Deyi Secondary School