Innum Uraiwan
Summary
Accomplished Dental Assistant with expertise in digital X-ray proficiency and exceptional customer service at Kong Dental Surgery Pte Ltd. Enhanced office efficiency by optimizing patient management and appointment scheduling. Demonstrated strong relationship-building skills, contributing to client retention. Proficient in equipment sterilization, ensuring a safe and clean environment for optimal patient care.
Overview
16
16
years of professional experience
Work History
Dental Assistant and Customer Service
Kong Dental Surgery Pte Ltd
08.2021 - 01.2026
- Assisted in patient management and appointment scheduling to enhance office efficiency.
- Prepared treatment rooms by sterilizing instruments and ensuring availability of supplies.
- Supported dental procedures by providing tools and materials to the dentist during treatments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Monitored patient comfort and safety during dental procedures.
Customer Service
Bkk Forex Pte Ltd
03.2010 - 03.2020
- Ensured patron satisfaction with exceptional customer service and timely problem resolution.
- Offered administrative and customer service support to customers.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Enhanced client retention with exceptional customer service, building strong relationships.
Education
No Degree - Marketing
Panit Hatyai College
Thailand Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
Languages
English
Upper intermediate (B2)
Timeline
Dental Assistant and Customer Service
Kong Dental Surgery Pte Ltd
08.2021 - 01.2026
Customer Service
Bkk Forex Pte Ltd
03.2010 - 03.2020
No Degree - Marketing
Panit Hatyai College