Overview
Work History
Education
Certification
Languages
Timeline
Generic
Inhee Park

Inhee Park

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive

InterContinental Singapore Robertson Quay Club InterContinental
04.2024 - Current
  • Led the team as a shift leader, ensuring the highest standards of service were consistently maintained
  • Managed Club Lounge inventory by monitoring stock levels and placing timely orders to prevent operational disruptions
  • Facilitated smooth check-in and check-out processes for guests requesting these services at the Club Lounge
  • Responded promptly to guest requests, both in person and via email, to provide efficient and effective assistance
  • Delivered personalized and warm hospitality to VIP and high-profile guests, ensuring a memorable experience
  • Utilized barista and bartending expertise to craft high-quality coffee and cocktails for guests

Host

InterContinental Singapore Robertson Quay
05.2023 - 03.2024
  • Supported daily Club Lounge operations to ensure smooth and efficient service delivery.
  • Maintained compliance with food hygiene standards to uphold high-quality service.
  • Delivered personalized service with warm hospitality to all guests.
  • Professionally addressed guest inquiries and special requests, enhancing overall satisfaction.

Part Timer

63 SQUARE (Lounge)
02.2022 - 10.2022
  • Verified tickets, managed guest entry, and coordinated docent schedules
  • Delivered announcements regarding COVID-19 protocols and guided visitors with lounge policies
  • Provided comprehensive information about 63 Building and surrounding attractions to enhance guest experiences

Part Timer

63 SQUARE (Cafe)
12.2021 - 01.2022
  • Prepared beverages with precision and managed the cash register efficiently
  • Maintained cleanliness and upheld hygiene standards in the cafe
  • Provided prompt and friendly service to enhance guest satisfaction

Intern & Part Timer

Wolfgang's Steakhouse Chungdam
03.2019 - 03.2021
  • Delivered high-end dining experiences while ensuring compliance with food hygiene standards
  • Memorized detailed menu information to provide accurate recommendations
  • Addressed guest inquiries and accommodated special requests with professionalism
  • Crafted cocktails and recommended wine pairings to elevate guest dining experiences
  • Utilized upselling techniques to promote premium beverages effectively
  • Managed phone reservations and guest inquiries to optimize scheduling
  • Welcomed guests warmly and organized table arrangements to maximize seating capacity

Education

Bachelor's Degree - Aviation Tourism Management

한양 사이버 대학교
02.2026

Associate Degree - Hotel and Tourism Management

Hanyang Women's University
02.2023

High school or equivalent - Tourism Management Major

Seoul Magnet High School
02.2021

Certification

Certifications and Awards

  • Craftsman Bartender
  • Barista Grade 2
  • SMAT Grade B – Service Business Communication
  • SMAT Grade A – Service Business Communication
  • EXSA Silver Award – Recognized for excellence in service delivery and exceptional guest experience

Languages

Korean
Bilingual or Proficient (C2)
English
Intermediate (B1)
Japanese
Beginner (A1)

Timeline

Executive

InterContinental Singapore Robertson Quay Club InterContinental
04.2024 - Current

Host

InterContinental Singapore Robertson Quay
05.2023 - 03.2024

Part Timer

63 SQUARE (Lounge)
02.2022 - 10.2022

Part Timer

63 SQUARE (Cafe)
12.2021 - 01.2022

Intern & Part Timer

Wolfgang's Steakhouse Chungdam
03.2019 - 03.2021

Associate Degree - Hotel and Tourism Management

Hanyang Women's University

High school or equivalent - Tourism Management Major

Seoul Magnet High School

Bachelor's Degree - Aviation Tourism Management

한양 사이버 대학교

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Inhee Park