Ingyin Khin
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
7
7
years of professional experience
Work History
Waitress Trainee
Tanglin Club
08.2023 - 02.2024
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Volunteer
Hopes and Hands
03.2021 - 03.2022
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Teacher Helper
Preschool
04.2017 - 11.2018
- Responded to student needs and questions promptly.
- Assisted teachers with supervision and care of group of 10 children.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Supported classroom maintenance and upkeep, organizing books and materials.
Education
Advanced Diploma - Hospitality And Tourism Management
Nanyang Institute of Management
Singapore01.2024
Higher Diploma - Business
British University College
Myanmar07.2021
Skills
- Experience skills - Client Relations Strength, Team Collaboration, Handling Complaints, Positive attitude, Customer service, Product knowledge, Communication
- Computer skills - Microsoft Office Word, Microsoft Office Powerpoint, Amadeus (Global Distribution System), Property Management System, Jonas (Point of Sale)
Languages
English
Upper intermediate (B2)
Timeline
Waitress Trainee
Tanglin Club
08.2023 - 02.2024
Volunteer
Hopes and Hands
03.2021 - 03.2022
Teacher Helper
Preschool
04.2017 - 11.2018
Advanced Diploma - Hospitality And Tourism Management
Nanyang Institute of Management
Higher Diploma - Business
British University College
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